Band 2 Receptionist

Job summary

Main duties of the job

Attached you will find the personal specification document which provides more detail about the essential and desirable skills and the experience required for this role. Please review this when completing your application.

This post will include meeting and greeting patients, registering and booking patients onto various computer systems, we will be expecting accurate data input and attention to detail. You must have confident communication skills to be able to liaise with patients and staff of all levels, providing a calm, relaxed and efficient experience for our patients whilst under our care.

The department delivers a 7-day service across 12 hours and it is therefore necessary for staff to work flexibly including weekend work on a rotation basis. Covering Outpatients, Inpatients & Emergency Department.

Full training will be given to the appointees in the use of the Trust patient information system Oceano and Radiology Information System (CRIS).

To discuss this post or to arrange a visit, please contact Kalvinder Bains (Imaging Bookings Office & Reception Manager) on 0121-371-2338.

Job responsibilities

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.