Medical Protection Advertisement

Location
Salary
£24,465 per annum pro rata
Profession
Healthcare support worker
Grade
Band 2
Deadline
12 Dec 2025
Contract Type
Permanent
Posted Date
05 Dec 2025

Job overview

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

The post holder will provide a comprehensive administrative support to the departments within the Rehabilitation Services.

To work as part of a team and to carry out administrative duties on a day to day basis.  This may include covering essential and appropriate operational duties in the absence of colleagues.

Main duties of the job

On a daily or weekly basis prepare referrals information in readiness for referrals meetings. This will include collation of clinical records, referrals, completion of agreed forms etc.

  • On a daily basis deal with telephone enquires/queries received into the service ensuring any messages are communicated timely and accurately.
  • Provide administrative support to the patient pathway process, ensuring information is recorded timely and accurately on to identified information systems. Ensuring any delays to the patient are escalated to the appropriate staff. This will include: Ø  Registering new patients and recording referrals. Ø  Inputting documented clinical outcome measures. Ø  Recording documented patient conditions/diagnosis. Ø  Recording activity and appointment outcomes including: discharges, Did Not Attends (DNAs), patient arrival/departure times etc. Ø  Printing and distributing appointment lists, transport lists etc. Ø  Updating patient demographics. This includes patients address, GP, contact details etc. Ø  Raising and completing equipment orders.

Detailed job description and main responsibilities

For further information please see full job description

***This job advert will close as soon as sufficient applications have been received. ***

This role is NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

Band 2 Health Records Assistant at Birmingham Community Healthcare NHS Foundation Trust | Job Clerk