Band 2 Full Time/Part Time Permanent Paris Clerk

Job details

• Branch: Belfast HSCT
• Location: Belfast HSCT
• Salary: Band 2 (£24,465)
• Contract Type: To create a waiting list
• Opening Date: 14/10/26
• Closes: Wed, 28 October 2026 @ 4:30 PM
• Interview Dates: To Be Confirmed

Notes

We accept online applications only. A waiting list will be created for any full-time, part-time, permanent, or temporary posts that may arise over the next 6 months.. This will be managed in line with the updated HSC waiting list principles effective from 1 April 2026. Where a part-time waiting list is required, one part-time waiting list will be created- regardless of any specific hours advertised, this waiting list will cover all future vacancies where part-time posts arise. A part-time post is defined as any post that has less than 37.5 hours per week. Please remember to save or print a copy of the job description before submitting your application, as it will not be accessible afterwards. Flexible Working We welcome flexible working requests from day one. All HSC organisations offer a range of flexible working options. The options available for this post will depend on the requirements of the role. Find out more about flexible working options on our website.

JOB DESCRIPTION

TITLE Full Time/Part Time Permanent Paris Clerk

Waiting List

LOCATION Gateway Services, Forster Green Site, Saintfield

Road, Belfast

BAND 2

RESPONSIBLE TO Administrative Services Manager

REPORTS TO Administrative Services Assistant Manager

JOB SUMMARY/MAIN PURPOSE

To provide an efficient administration and support service to social work staff within Family and Childcare.

Main Responsibilities

INFORMATION TECHNOLOGY

Make full use of the IT systems available to produce work of a consistently high standard

Input all Gateway referrals on to the Paris database.

CUSTOMER SERVICE

Receive telephone calls deal with enquiries and co ordinate information in an efficient, courteous and friendly manner

Ensure quality standards are adhered to in all aspects of this employment

ADMINISTRATION

Typing acknowledgement letters and ad hoc typing as required.

Switchboard and reception duties as required

COMMUNICATION

Make and receive telephone calls and take appropriate action.

Liaise with other departments, in a helpful and professional manner to assist in the provision of the service

TRAINING

Attend mandatory training as required

Undertake further training if required in order to meet the changing needs of the organisation

OTHER DUTIES

Any other duties

General Responsibilities

Employees of the Trust are required to promote and support the mission and vision of the service for which they are responsible and:

At all times provide a caring service and to treat those with whom they come into contact in a courteous and respectful manner.

Demonstrate their commitment by their regular attendance and the efficient completion of all tasks allocated to them.

Comply with the Trust's Smoke Free Policy.

Carry out their duties and responsibilities in compliance with the Health and Safety Policies and Statutory Regulations.

Adhere to Equality and Good Relations duties throughout the course

of their employment.

Ensure the ongoing confidence of the public in-service provision.

Maintain high standards of personal accountability.

Comply with the HPSS Code of Conduct.

Records Management

Used as part of their business with the Belfast Health and Social Care Trust, including patient/client, corporate and administrative records whether paper based or electronic and also including e-mails. All such records are public records and are accessible to the general public, with limited exceptions, under the Freedom of Information Act 2000, the Environment Regulation 2004 and Data Protection Act 1998. Employees are required to be conversant with the Belfast Health and Social Care Trust policy and procedure on records management and to seek advice if in doubt.

Clause: This job description is not meant to be definitive and may be

amended to meet the changing needs of the Belfast Health and

Social Care Trust.

LOCATION Gateway Services, Forster Green Site, Saintfield Road, Belfast

4 GCSE's grades A-C including English Language or equivalent qualification

OR NVQ level 2 in Administration

OR 1 years clerical experience.

RSA Stage ll typing or Word Processing (Parts 1 & 2) or equivalent qualification

OR have evidence of one years typing/word processing experience and can demonstrate a capable level of ability.

Knowledge of Microsoft Office Packages, eg Word, Excel, Access, Power Point and Outlook programmes.

VALUE BASED RECRUITMENT

* Values Based Recruitment is a process adopted by the Belfast Trust to attract and select employees on the basis that their individual values and behaviours align with those of the Trust and incorporating the Healthcare Leadership Model.

It focuses on the 'how' and 'why' people do what they do.

Candidates who are short-listed for interview will need to demonstrate at interview that they have the required knowledge, skills, competencies and values to be effective in this new role.

In answering the value based questions you have the opportunity to share examples of when you have demonstrated values relevant to the Belfast Trust.

Belfast HSC Trust Values

Whilst employees will be expected to portray all the values, particular attention is drawn to the following values for this role:

The HSC Values are

Working together

Excellence

Openness and Honesty

Compassion

We work together for the best outcome for people we care for and support.

We work across Health and Social Care and with other external organisations. and agencies, recognising that leadership is the responsibility of all.

We commit to being the best we can be in our work, aiming to improve and develop services to achieve positive changes.

We deliver safe, high quality, compassionate care and support.

We are open and honest with each other and act with integrity and candour.

We are sensitive, caring, respectful and understanding towards those we care for and support and our colleagues.

We listen carefully to others to better understand and take action to help them and ourselves.