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Job summary
Are you passionate about delivering high-quality care to older adults and supporting patients living with cognitive impairment? We have exciting opportunities for enthusiastic and compassionate Band 2 Clinical Support Workers to join our dedicated teams at Solihull Hospital on Medical Wards 20A and 20B, as well as the Intermediate Care Community Unit, Elmdon Units 1, 2 and 3.
This is an excellent opportunity to become part of a supportive multidisciplinary team committed to providing outstanding person-centred care. Our wards care for patients with a wide range of medical needs, including older adults with dementia, delirium and other cognitive impairments, offering a rewarding environment where you can make a genuine difference every day.
We are looking for caring, motivated individuals with excellent communication skills, a positive attitude and a passion for supporting patients to maintain their dignity, independence and wellbeing. Whether you are experienced in healthcare or looking to begin a rewarding career within the NHS, we offer comprehensive training, development opportunities and ongoing support to help you grow in your role. You will be expected to complete your care certificate and competency documentation within the first year of work which will enable you to move to a Band 3 HCA position on the ward.
By joining our teams, you will gain valuable experience across acute and intermediate care settings, working alongside experienced nurses, therapists and healthcare professionals.
Main duties of the job
If you are committed to providing compassionate care and want to be part of a team that values kindness, respect and continuous improvement, we would love to hear from you. As a CSW, you will undertake high-quality, caring and compassionate personal care and associated duties under the direction and supervision of registered professionals, working as part of a multidisciplinary team.
You will participate in the delivery of person-centred care, ensuring patients are treated with dignity, respect and compassion at all times. This includes supporting patients with activities of daily living, monitoring and reporting changes in their condition, assisting with nutrition and hydration, promoting mobility and maintaining a safe and comfortable environment.
You will work closely with registered nurses, nursing associates and Allied Health Professionals to support the provision of safe, effective and high-quality care. You will contribute to the organisation of the ward or service, maintain accurate documentation and support patients, families and carers.
We are looking for individuals who are caring, reliable and motivated, with excellent communication and teamwork skills. A positive attitude, a commitment to delivering outstanding patient care and an ability to work effectively within a busy clinical environment are essential. Experience of caring for older adults and patients living with dementia or cognitive impairment would be advantageous, although full training and support will be provided.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
- Date posted: 02 July 2026
- Pay scheme: Agenda for change
- Band: Band 2
- Salary: £25,272 to £25,272 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 304-9016910
- Job locations: Solihull Hospital, Lode Ln, Solihull, West Midlands, B91 2JL, United Kingdom
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person specification
Experience
Essential
- Please refer to the attachments to confirm the experience required for each role.
- Band 2 CSW:
- *Experience of working / participating as part of a team as an employee / volunteer.
- *Ability to demonstrate/ articulate an understanding of the role and tasks involved and can describe the physical and emotional aspects of the role and some duties
- *Can link the Trust values (Kind, Bold, Connected) to the role and provide examples from personal experience which demonstrate understanding in relation to the role
- *Can explain why training / education and approaches to care need to be consistent in relation to safety and patient experience
Qualifications
Essential
- Please refer to the attachments to confirm the qualifications required for each role.
- Band 2 CSW:
- *Evidence of Maths/English qualifications at Level 2 or above.
- *Vocational qualification at level 2 or equivalent relevant experience.
- *Level 2 examples: GCSE Grades 9-4 (A-C) Level 2 Diploma in health care support / NVQ, Functional Skills Level 2
- *Internationally educated applicants will have to evidence UK ENIC (the UK National Information Centre) Statements of compatibility
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Applying for this NHS job
This advert is for Band 2 Clinical Support Worker/Band 3 Health Care Assistant with University Hospitals Birmingham NHS Foundation Trust in Birmingham, Midlands, England. It is listed as a Band 2 Healthcare support worker role. The advertised salary is £25,272 to £25,272 a year. The contract type is Permanent. The application deadline is 05 Jul 2026.
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