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Job summary
The Clinical Support Worker (CSW) will undertake high quality, caring and compassionate personal care and associated duties under the direction and supervision of registered professionals working as part of a multi-disciplinary health and care team.
The post holder will:
*Participate in the delivery of personal patient centred care, always maintaining a compassionate and professional attitude with patients, their families and carers.
*Contributes to the service/ team organisation.
*Support registered nurses/ nursing associates and Allied Health Care professionals (AHP's) in the provision of a caring and safe environment.
Main duties of the job
Provides and participates in the provision of physical and personal care to patients associated with the role.
Undertake person centred care associate with bathing, hygiene and dressing which may include:
Support patients and provide care to enable eating / drinking this may include:
Respond swiftly to individuals, who require assistance, are in pain or distressed or using their call bell, where required report this to a registered practitioner.
Undertake/assist with duties including the preparation of patients for treatment, investigation, transfer, discharge, procedures.
Participate in last offices which include personal care and preparation of deceased patients.
Chaperone / escort patients and act as an advocate for patients during examination by clinical staff.
Frequent requirement to stand for long periods whilst on shift
Push patients on beds/trolleys/wheelchairs throughout the hospital and within the department.
Physical ability to participate in patient handling adult, repositioning, manoeuvring, and patient movement including bathing and toileting with or without mechanical aids / hoists.
Support adults / mobility /repositioning sleeping and rest:
The post holder will need to participate in shift patterns associated with the practice setting these can vary in start /end times, duration and include working day and night shifts, weekends, and public holidays on a planned roster /rota
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
- Date posted: 20 August 2026
- Pay scheme: Agenda for change
- Band: Band 2
- Salary: £25,272 to £25,272 a year
- Contract: Fixed term
- Duration: 12 months
- Working pattern: Full-time, Flexible working
- Reference number: 304-1099725
- Job locations: Queen Elizabeth Hospital, Mindelsohn Way, Birmingham, West Midlands, B15 2TH, United Kingdom
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person specification
Experience
Essential
- *Experience of working / participating as part of a team as an employee / volunteer.
- *Ability to demonstrate/ articulate an understanding of the role and tasks involved and can describe the physical and emotional aspects of the role and some duties
- *Can link the Trust values (Kind, Bold, Connected) to the role and provide examples from personal experience which demonstrate understanding in relation to the role
- *Can explain why training / education and approaches to care need to be consistent in relation to safety and patient experience
Desirable
- *Has experience of working in a person centred/ facing role in a paid or voluntary capacity.
- *Understanding of the principles of safeguarding in relation to this role
Qualifications
Essential
- Evidence of Maths/English qualifications at Level 2 or above.
- Vocational qualification at level 2 or equivalent relevant experience.
- Level 2 examples: GCSE Grades 9-4 (A-C) Level 2 Diploma in health care support / NVQ, Functional Skills Level 2
- Internationally educated applicants will have to evidence UK ENIC (the UK National Information Centre) Statements of compatibility
Desirable
- *Care Certificate or can demonstrate prior skills, knowledge and experience that meet the 15 minimum standards described by Health Education England (HEE) Skills for Health
Additional Criteria
Essential
- *Flexible approach to shift patterns and place of work this may include working in different practice settings in different locations dependent upon service need
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Applying for this NHS job
This advert is for Band 2 Clinical Support Worker - Critical Care with University Hospitals Birmingham NHS Foundation Trust in Queen Elizabeth Hospital, Mindelsohn Way, Birmingham, West Midlands, B15 2TH, United Kingdom, United Kingdom. It is listed as a Band 2 Healthcare support worker role. The advertised salary is £25272.00 to £25272.00. The contract type is Fixed-Term. The application deadline is 21 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (20 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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