Job summary
We are seeking an organised, friendly, and reliable Administrator / Receptionist to join our team in the Diabetes & Endocrine Centre. This is a varied role combining 2 days reception cover with general administrative duties for the Diabetes nursing team and the Endocrine nursing team, ideal for someone who enjoys working in a busy, people-focused environment.
If you think you may suit this role, please read the person specification and ensure you meet all the criteria as we will only be shortlisting those applicants that do meet the listed requirements, i.e. maths, English and experience / knowledge.
Main duties of the job
Reception Duties
*Provide professional and welcoming reception cover for visitors, patients, and staff
*Answer incoming telephone calls, redirecting queries appropriately
*Manage appointment bookings, messages, patient packs and general enquiries
*Maintain reception area standards and ensure a positive first impression
Administrative Duties
*Carry out a range of administrative tasks including data entry, filing, appointments, cashing up clinics and record management for the Diabetes and Endocrine teams
*Support the wider team with day-to-day office administration
*Process correspondence, emails, and documents in a timely manner
*Maintain accurate electronic and paper records
*Assist with meeting arrangements and diary management as required
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
- Date posted: 05 June 2026
- Pay scheme: Agenda for change
- Band: Band 2
- Salary: £25,272 to £25,272 a year
- Contract: Permanent
- Working pattern: Full-time, Flexible working
- Reference number: 304-9016731
- Job locations: Heartlands Hospital, Bordesley Green E, Birmingham, West Midlands, B9 5SS, United Kingdom
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
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This advert is for Band 2 Administrator with University Hospitals Birmingham NHS Foundation Trust in Birmingham, Midlands, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 to £25,272 a year. The contract type is Permanent. The application deadline is 08 Jun 2026.
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