B3 Team Administrator

Job overview

Opportunities have arisen for a permanent Part-Time Administrator to join our friendly Tandridge Neighbourhood Community Mental Health Team.

The post holder will provide a high-quality administrative and secretarial service to a multidisciplinary team. You will need excellent organisational and interpersonal skills, strong attention to detail and experience working within a busy office environment. We are seeking an individual who is proactive, adaptable, hardworking and able to effectively prioritise a varied workload.

The role includes a range of general office duties, including maintaining patient records on the electronic patient record system (SystmOne), supporting clinical staff, filing, photocopying, processing post, scanning and uploading documents, liaising with patients, GPs and medical professionals, managing stationery and clinical supplies, taking meeting notes, responding to enquiries by email, letter and telephone, and typing correspondence.

If you are successful at the interview, you will attend an admin assessment remotely on a date agree with the HR office. Please note that the assessment will not schedule on the same date of the interview.

We strongly encourage prospective applicants to visit or contact the team before interview. For an informal discussion about the role, please contact Holly Fenton, Senior Administrator, on 01883 331889.

Main duties of the job

• Receive & process referrals.
• Process discharge paperwork & update system accordingly
• Type all letters for the team.
• Book appointments on patient record system/ update case notes on patient record system as required.
• Take minutes at team meetings & transcribe accurately.
• Answer telephone calls & relay messages in timely manner.
• General admin tasks, i.e., typing/copying/scanning/printing/laminating etc.
• Provide support to team members in setting up rooms for meetings.
• Check & book rooms for other team members.
• Receive/respond/forward emails in appropriate manner.
• Monitor & raise purchase requisitions for stationary/supplies/services such as interpreters for the team.
• Arrange clinic appointments.

Please refer the job description for full details

Detailed job description and main responsibilities

For more detailed information on the role and main responsibilities, please find the attached Job Description and Person Specification.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.