Audiology Quality and Compliance Manager


Location
Milton Keynes, England
Salary
£32073.00 to £39043.00
Profession
Manager
Grade
Band 5
Deadline
03 Nov 2026
Contract Type
Permanent
Posted Date
20 Oct 2026
Medical Protection — the side of locally employed doctors from £83

Job requirements

Essential

33 listed

Requirements the employer expects applicants to meet.

  • Skills

    Must be able to clearly and accurately convey complex information to various stakeholders using a range of mediums (verbal and written).

  • Skills

    Excellent data analysis and statistical skills

  • Skills

    Excellent organisational/co-ordination/work prioritisation skills

  • Experience

    Project management experience

  • Experience

    Significant administration experience, including data entry and analysis

  • Experience

    Excellent IT support skills

  • Experience

    Significant experience with Microsoft Outlook, Word, PowerPoint, Forms, Excel and Power BI

  • Experience

    Advanced Excel skills, including database creation and management (Excel VBA, Access)

  • Experience

    Experience handling and manipulating data

  • Experience

    Experience in undertaking audits.

  • Communication

    Excellent interpersonal and communication skills to include ability to adapt communication to accommodate barriers to understanding (particularly for d/Deaf patients)

  • Communication

    Excellent written communication skills

  • Communication

    Clear knowledge of confidentiality issues and obligations

  • Communication

    Must be able to communicate with a wide range of healthcare professionals at different levels of seniority

  • Qualifications and knowledge

    Educated to GCSE standard with passes at grade C or above for English and Maths or similar through vocational training

  • Qualifications and knowledge

    Knowledge/experience acquired through degree or equivalent level of experience

  • Qualifications and knowledge

    Supervisory or management experience working within a large team

  • Qualifications and knowledge

    Knowledge of IQIPS standards and requirements

  • People and Personal development

    Ability and experience to be discerning in sensitive situations

  • People and Personal development

    Ability to meet deadlines, prioritise workload and work calmly under pressure

  • People and Personal development

    Ability to create documents such as departmental operating procedures, policies and service reports, and patient information leaflets

  • People and Personal development

    Excellent team member and contributor

  • People and Personal development

    Strong attention to detail

  • People and Personal development

    Positive attitude, motivated, flexible, empathetic, reliable

  • People and Personal development

    Must be able to provide advice to staff on the practical application of guidelines and policies

  • People and Personal development

    Identifies new approaches and ideas to problems

  • People and Personal development

    Demonstrates an ability to organise own work schedule

  • People and Personal development

    Manages time effectively

  • People and Personal development

    Ability to multi-task

  • People and Personal development

    Ability to manage and implement change

  • People and Personal development

    Must be able to demonstrate values and behaviours consistent with the Trust’s standards

  • People and Personal development

    Act as a role model

  • People and Personal development

    To take personal responsibility

Desirable

3 listed

Additional qualities the employer would prefer.

  • Qualifications and knowledge

    Management & Leadership qualification

  • Qualifications and knowledge

    Accredited Project Management qualification (PRINCEII or equivalent)

  • Qualifications and knowledge

    Audit qualification

Job overview

Audiology Quality and Compliance Manager Audiology Service Band 5 £32,073 - £39,043 per annum pro rata Hours: 19 per week, all MKUH roles will be considered for flexible working

This position offers the rare opportunity to work with an audiology team aspiring to achieve IQIPS accreditation.

Our team comprises 12 clinical staff - Audiology Apprentice, Associate Audiologist, Audiologists, STP Trainees, HTS Trainees & Clinical Scientists - and 3 Audiology secretaries.

Our consistently high Friends and Family Scores reflect our commitment to provide a high quality, person centred, comprehensive adult and paediatric service. We have regular staff meetings, Health and Safety Meetings and Clinical Governance meetings which facilitate continuous service improvement and development.

We work closely with the ENT staff, Paediatricians, the Newborn Hearing Screening Team in the hospital and with our colleagues in Community Paediatrics, Health Visiting, School Nursing, Speech and Language Therapy and Education to facilitate seamless care for our children. Our services include direct referral, tinnitus and hyperacusis clinics and a learning disability service.

We seek an enthusiastic staff member who has auditing and service review experience who thrives in a motivated team, but also enjoys working on their own initiative.

Interview date 04 December 2026

Please note that we are not able to offer sponsorship for this role.

Main duties of the job

Healthcare Scientists feels their health safety and wellbeing is support at work.''NHS Survey, 2024''

'We care We communicate We collaborate We contribute'

The Audiology Quality Lead will work at Milton Keynes Hospital, providing management and project support to coordinate the requirements of the IQIPS scheme (Improving Quality in Physiological Services). This is an accreditation programme designed to support healthcare organisations ensure patients receive consistently high-quality care. It is managed and delivered by the United Kingdom Accreditation Scheme (UKAS).

The post will provide a range of project and administrative support to ensure the service attains and retains accreditation. The post holder will keep up to date with UKAS requirements, collect, collate and submit quality and audit data, support progression through the accreditation process and facilitate change within the audiology service, based on UKAS response

Detailed job description and main responsibilities

Join #TeamSurgery at Milton Keynes University Hospital

The surgery division at MKUH, which covers specialties including theatres and the Intensive Care Unit, offers a variety of roles and opportunities, both clinical and non-clinical. The division are looking for passionate, enthusiastic and forward-thinking professionals to join the team.

MKUH is one of the leading hospitals in Europe for implementing robotics to assist in surgery, becoming the first in the continent to use the CMR Versius robot for gynaecological surgery. Since its introduction in 2019, the theatres team have completed over 500 surgical cases, the first hospital in the UK to reach this milestone, achieving this in March 2023.

As well as being an innovator in robotics, the Trust is proud to be part of the New Hospital Programme, with plans to expand and increase our surgical capacity to meet the health needs of our communities now and in the future.

With a leading benefits package, and a growing hospital estate to meet one of the fastest growing populations in the country, it is a great time to join MKUH.

Find out more about working in #TeamSurgery at MKUH from the people who work across the division in the video below.

https://www.youtube.com/watch?v=-mYel-Y9nrU

IQIPS Accreditation

To coordinate compliance with IQIP standards within appropriate and / or specified timeframes.

To provide expert knowledge of IQIP requirements.

To collate required performance and quality information in a timely manner

Other Responsibilities

  • To support the Audiology Admin Lead to produce and clean weekly and monthly DM01 reports. To notify Audiology leads of waiting time breaches and data trends.
  • To ensure robust processes are in place within the Audiology department in all aspects of monitoring audiology data collection. Develop appropriate action plan in conjunction with Service Manager and Head of Audiology to rectify issues, including proposing changes in processes/procedures.

Please refer to the attached job description for further information

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

WhatsApp job alerts

Get instant WhatsApp alerts for Band 5 Manager roles in Milton Keynes

Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.

Sign up for WhatsApp alerts

Applying for this NHS job

This advert is for Audiology Quality and Compliance Manager with Milton Keynes University Hospital NHS Foundation Trust in Milton Keynes, England. It is listed as a Band 5 Manager role. The advertised salary is £32073.00 to £39043.00. The contract type is Permanent. The application deadline is 03 Nov 2026.

Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (20 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.

For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.