Audio Typist- Maternity and Gynaecology B2

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

We have an excellent opportunity to join our dynamic Administration Team. We are looking for candidates with the desire and motivation to learn new skills with a strong commitment to personal development.

The Women & Children’s Directorate is actively keen in supporting their teams in the implementation of new digital M365 apps. We are therefore looking for a candidate who is highly engaged to actively support their team in the adoption of new digital tools to improve productivity and assisting with smarter working. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued.

We are seeking an individual to provide a comprehensive audio typing service to the Maternity & Gynaecology Team. Some of the core responsibilities are transcription of dictation received from outpatient clinics, letters and discharge summaries. You will also be required to enter data onto clinical systems to support patient follow up requirements and upload files to Clinical Portal (for EPR), ensure compliance with quality standards and timescales for typing turnaround and process SCI Gateway referrals. You will also provide telephone cover within department.

Knowledge, Training & Experience Requirements:

• Secretarial Studies certificate and advanced keyboard skills and accurate transcription speeds.
• Proven proficiency in English and medical terminology.
• Knowledge of PC Office software packages.
• Excellent organisational and communication skills.

No Band 2 roles are eligible for sponsorship under the Skilled Worker visa or Health and Care Worker visa. routes. For Band 3 roles, only posts of 32 hours per week or more may meet eligibility. NHS Greater Glasgow and Clyde (NHSGGC) cannot provide a Certificate of Sponsorship (CoS) for roles that do not meet these criteria, and applications requiring sponsorship will not be considered.

Duration, Location, and Working Pattern:

Monday to Friday 9am to 5pm. Full time 36hours.

Key responsibilities:

• Transcription of dictation received from outpatient clinics, letters , medical and reports for external agencies (e.g Department for Work and Pensions), discharge summaries.
• Data entry onto clinical systems to support patient follow up requirements.
• Filing clinic letter via Winscribe into Clinical Portal (for EPR)
• Ensure compliance with quality standards and timescales for typing turnaround
• Provide telephone cover within department
• Scanning documents onto Clinical Portal
• Processing of SCI Gateway referrals
• Printing of all typed letters
• Shared responsibility for Health & Safety within the office area.
• Participate in Personal Development Planning & Review
• Comply with the requirements of the General Data Protection Regulations (GDPR),
• Access to Health Records Act, Freedom of Information Act and legislation issued in relation to confidential data e.g. Caldicott.
• Undertake Statutory & Mandatory training as required.
• Promote and display NHS Scotland core values of care and compassion, dignity and respect, openness, honesty and responsibility and quality and teamwork in the discharge of duties
• Be a role model for NHSGGC organisational values, demonstrating professionalism and a behavioural approach which promotes the principles of dignity and respect for all.

Knowledge, training, qualifications and/or experience required to do the job:

• Secretarial Studies certificate and advanced keyboard skills and accurate transcription
• speeds.
• Proven proficiency in English and medical terminology.
• Knowledge of PC Office software packages.
• Excellent organisational and communication skills.

What we offer:

• We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
• As an NHS Scotland employee, you will be entitled to:
• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact: Michele.coia@nhs.scot Admin Manager

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible.

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NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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