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Job requirements
Essential
10 listedRequirements the employer expects applicants to meet.
- Other
Keep yourself updated on all matters relating to Trust policy.
- Other
Familiarise yourself with matters relating to health and safety management as they affect you personally and/or the Trust.
- Experience
Relevant experience working with and supporting people with mental health needs
- Experience
Is able to demonstrate good organisational skills
- Experience
Build relationships and maintain working practices with other team members and relate to other teams and organisations as required in order to maintain the level of service.
- Knowledge and Skills
IT literate
- Knowledge and Skills
Is able to produce written documentation as required by the service area.
- Knowledge and Skills
Has an ability to communicate clearly, concisely and confidently, using language and manner appropriate to the audience, avoiding the use of jargon.
- Education & Qualification
Evidence of basic skills at level 2 numeracy and literacy
- Education & Qualification
NVQ level 3 or equivalent mental health experience
Desirable
4 listedAdditional qualities the employer would prefer.
- Knowledge and Skills
Able to measure and monitor physical health signs and symptoms
- Education & Qualification
Brief intervention and motivational interviewing training or willingness to undertake
- Education & Qualification
Suicide prevention training or willing to undertake
- Education & Qualification
Degree in psychology/psychology graduates
Job overview
We are seeking to recruit an Associate Mental Health Practitioner who will work across the Service as directed to provide and support smooth transitions between teams and a high level of experience for the person in crisis.
The Associate Practitioner will demonstrate robust assessment, risk assessment and management skills and possess sound decision making skills for people in a mental health crisis and will formulate crisis safety plans under the guidance of registered clinicians.
They will demonstrate an understanding of a range of brief interventions and be able to provide robust physical health checks or be willing to undertake training to do so.
They will be expected to work under supervision, with adherence to Trust procedures and policies, and to employ value based and socially inclusive practice.
Main duties of the job
- Taking calls and text messages from patients and carers with all levels and complexities of Mental Health needs
- Triaging calls and text messages ensuring they are dealt with by the most appropriate professional
- Provision of a high quality Mental Health crisis support line
- Meeting the key performance indicators set for answering calls and responding to text messages
- Liaise with other professionals and agencies as appropriate to support the person in crisis
Detailed job description and main responsibilities
Please see details attached in the uploaded Associate Mental Health Practitioner Job Description and Person Specification
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Associate Mental Health Practitioner with East London NHS Foundation Trust in London, England. It is listed as a Band 4 Mental health professionals role. The advertised salary is £34,186 - £37,389 per annum Inc HCA. The contract type is Permanent. The application deadline is 05 Nov 2026.
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