Assistant Patient Pathway Co-Coordinator

Job overview

The post holder will be the point of contact for all administrative issues relating to patients’ pathway of care. The post holder will work as part of a multi-disciplinary team and will provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.

The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focussed and knowledgeable point of contact.

To provide a consistent approach across the Trust, using Standard Operating Procedures (SOP’s) to ensure that functions of the role are carried out correctly within given timescales.

Main duties of the job

• Process and log all referrals in line with Trust Access Policy and specialty SOP
• To use the 18weeks referral to treatment (RTT) to manage all outpatient and elective patient journeys.
• Schedule new and follow up appointments with the most appropriate clinician, ensuring that capacity is proactively and efficiently used, escalating issues as required to the line manager
• Schedule elective admissions, contacting patients offering them a choice of admission dates and agree with them the date of admission
• Manage and monitor outpatient and theatre scheduling making best use of capacity

Continued on attached JD...

Detailed job description and main responsibilities

Please see the attached supporting document/s (JD) which contains more information about the role in the job description and person specification.

Ensure any supporting statements align with the job description and person specification, as your application will be assessed against these criteria.

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.