Assistant Office Lead

Job overview

We are looking for a enthusiastic, motivated and reliable full time Assistant Office lead to join our very busy, efficient and friendly therapies department, based at Northwick Park Hospital.

The ideal candidate will have Reception experience and good knowledge of IT. Knowledge and experience of Cerner/ EPR would be beneficial. The role will be a mixture of front desk, telephone and administrative duties and you will deputise for the office manager, so experience of leading a team would be preferred.

We welcome experienced NHS receptionists as well as candidates who are willing to learn.

Main duties of the job

To use the EPR/ Cerner database system to implement the Department outpatient appointments and other various systems and procedures. - To deputise for the Administration Team Leader in her /his absence and work closely her/him at all other times, to ensure the smooth running of Reception and Administration within the Department. This includes the management and organisation of the therapist’s Cerner diaries and classes. - To receive patients, visitors and other callers to the Northwick Park Therapy Services Department Reception desk with a courteous, friendly and efficient manner. To answer telephone calls made to Reception. - To provide clerical support to Reception and the Occupational and Physiotherapy Departments.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification for further information on the key responsibilities and person requirements for this role.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.