Assistant Medical Education Intern

Job overview

Four opportunities | 4 months

Are you aged 18–30, currently unemployed and looking for an opportunity to begin your NHS career?

Start your NHS career and gain valuable experience working within an NHS Human Resources team.

You must be aged 18–30, currently unemployed and living within one of the eligible postcode areas:

• Greenwich: SE7, SE9, SE10, SE18, SE2, SE28
• Lewisham: SE6, SE8, SE12, SE13, SE

We are looking for an Assistant Medical Education Intern to join the Medical Education team at Lewisham and Greenwich NHS Trust.

You will provide administrative and organisational support to the team, helping us deliver an efficient service for undergraduate medical students, postgraduate doctors and medical staff across the Trust.

Main duties of the job

The Assistant Medical Education Intern will provide administrative and organisational support to the Medical Education team, helping to deliver an efficient service to undergraduate medical students, postgraduate doctors and medical staff across the Trust.

The postholder will assist with the coordination of teaching sessions, meetings, examinations, educational placements and training activities, while supporting routine administrative tasks and maintaining accurate records.

The placement will provide an opportunity to develop administrative, communication, organisational and customer service skills within an NHS environment.

Detailed job description and main responsibilities

Key Responsibilities

General Administrative and Customer Service Support

• Provide a friendly, welcoming and professional service to medical staff, students, colleagues and visitors.
• Answer telephone calls, take messages and direct enquiries to the appropriate member of the team.
• Provide general administrative support to the Medical Education team, including printing, filing, photocopying and maintaining electronic records.
• Assist with arranging meetings, room bookings, catering and the preparation of relevant documents.
• Assist with ordering stationery and maintaining office supplies.
• Use Microsoft Office applications and relevant departmental systems to complete administrative tasks, following appropriate training and guidance.

Medical Education Support

• Assist with the organisation of undergraduate and postgraduate teaching sessions, training programmes, meetings and educational events.
• Support the administration of examinations, including preparation of materials, room arrangements and invigilation duties where appropriate.
• Assist with the administration of student and doctor placements, inductions and related documentation.
• Help maintain attendance records, spreadsheets, databases and electronic filing systems.
• Assist with preparing agendas, taking meeting notes and circulating minutes as directed.
• Support the collection and recording of feedback and evaluation information.
• Respond to routine student and staff enquiries, referring complex or sensitive matters to the appropriate team member.
• Undertake other appropriate administrative duties to support the effective delivery of the Medical Education service.

General Responsibilities

• Maintain confidentiality when handling information relating to students, doctors and staff.
• Follow Trust policies and procedures, including those relating to information governance, data protection, health and safety, and equality, diversity and inclusion.
• Work collaboratively with colleagues and follow instructions and guidance from the Medical Education team.
• Attend relevant induction and training sessions and seek support when required.