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Job requirements
Essential
26 listedRequirements the employer expects applicants to meet.
- Values
Demonstrates the ability to meet Trust values of Safety, Kindness, Teamwork and Improving.
- Experience
Significant experience of managing staff.
- Experience
Significant managerial experience in a large and complex organisation.
- Experience
Proven experience in service improvement and development.
- Experience
Proven experience in business planning and the development and effective implementation of complex strategic and operational plans.
- Experience
Experience of effective monitoring of national target compliance.
- Experience
Proven experience in the effective management of budgets and effective leadership of staff.
- Experience
A proven record of success in managing change while maintaining high standards of quality.
- Communication
Excellent written and verbal communication skills, with the ability to communicate complex or sensitive information clearly to a range of audiences including clinicians, patients and senior managers.
- Communication
Experience of presenting information effectively at senior management level.
- Skills and Abilities
Excellent staff management skills, including performance management and training.
- Skills and Abilities
Excellent written and verbal communication skills, including communication with senior levels within the organisation.
- Skills and Abilities
Ability to work co-operatively with other management teams and develop effective working relationships within the directorate.
- Skills and Abilities
Quality-focused, innovative approach and ability to solve complex problems.
- Skills and Abilities
Strong understanding of multidisciplinary issues and commitment to multidisciplinary working.
- Skills and Abilities
Excellent IT skills.
- Skills and Abilities
Ability to operate effectively under pressure, be self-motivated, and use own initiative.
- Skills and Abilities
Ability to negotiate and influence staff at all levels, including medical staff.
- Skills and Abilities
Ability to adapt rapidly to work with different services and teams.
- Specific Requirements
Evidence of political awareness and sensitivity to the high profile of the Trust.
- Specific Requirements
Demonstrates knowledge and understanding of current issues and practices within the NHS.
- Specific Requirements
Understanding of confidentiality and the Data Protection Act.
- Knowledge and Qualifications
Educated to degree level or equivalent level of experience
- Knowledge and Qualifications
Postgraduate qualification in a relevant field (e.g. healthcare management, business administratio n)
- Personal and People Development
Experience of supervising and managing staff, including performance management, appraisal and development.
- Personal and People Development
Commitment to own continuing professional development.
Desirable
5 listedAdditional qualities the employer would prefer.
- Experience
Experience of working within a haematology, cancer, or other complex clinical service.
- Communication
Experience of leading on complaint responses or sensitive patient communications.
- Skills and Abilities
Understanding of the specific challenges facing haematology services, such as stem cell transplant pathways and national commissioning arrangements.
- Specific Requirements
Flexibility to work occasional early or late hours to support service needs.
- Personal and People Development
Experience of delivering training to staff.
Job overview
As Assistant General Manager, you will play a pivotal role in the day-to-day operational leadership of our Haematology Service, one of the most specialised and dynamic areas within the Cancer Services Division. Working across a diverse portfolio of services spanning both malignant and non-malignant haematology, including stem cell and bone marrow transplantation, coagulation disorders and red cell disorders, you will help shape the delivery of outstanding patient care for some of the most complex and vulnerable patient groups in the NHS.
This is an exciting opportunity for an ambitious and motivated leader to develop their operational management career within a highly respected multidisciplinary team at the forefront of haematology care. The role combines operational oversight with strategic planning, workforce leadership and the delivery of transformational service improvement initiatives. You will work closely with senior clinicians, nurses, allied health professionals and corporate colleagues to drive service performance, improve patient experience and support the development of innovative models of care.
Success in this role will depend on ability to build strong and effective relationships across a wide range of stakeholders, including consultants, specialty registrars, clinical nurse specialists, ward teams and senior managers.
Main duties of the job
- Lead the day-to-day operational management of a specialist Haematology Service within the Cancer Services Division. - Support services across malignant and non-malignant haematology, including stem cell transplantation, coagulation and red cell disorders. - Contribute to the delivery of high-quality care for complex patient groups. - Combine operational leadership, strategic planning and workforce management responsibilities. - Lead and support service improvement and transformation projects. - Work collaboratively with a wide multidisciplinary team, including clinicians, nurses, allied health professionals and corporate colleagues. - Drive service performance, patient experience and innovation in care delivery. - Build strong relationships and influence a wide range of stakeholders across the organisation. - Provide visible, approachable leadership in a fast-paced and rewarding environment. - Gain experience in complex operational challenges, strategic decision-making and service development within a nationally recognised haematology service. - Management of complex HR cases
Detailed job description and main responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
You will be a visible and approachable leader, capable of influencing at all levels, managing competing priorities and leading change within a fast-paced and rewarding environment. In return, you will gain exposure to complex operational challenges, strategic decision-making and opportunities to contribute to the future direction of a nationally recognised haematology service.
Lead the operational management and strategic development of a specialist Haematology Service within the Cancer Services Division, supporting a broad portfolio of malignant and non-malignant haematology services, including stem cell transplantation, coagulation and red cell disorders. The role combines operational leadership, workforce management and service planning to ensure the delivery of high-quality care for patients with complex needs. Responsibilities include driving service performance, patient experience, innovation and transformation initiatives, while managing complex HR matters and workforce challenges. Working closely with multidisciplinary teams and key stakeholders across the organisation, the postholder provides visible and effective leadership, contributes to strategic decision-making, and supports the continued development of a nationally recognised haematology service.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.
UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Assistant General Manager (Haematology) with University College London Hospitals NHS Foundation Trust in London, England. It is listed as a Band 7 General manager role. The advertised salary is £58,133 - £65,261 Per annum inclusive of HCAS. The contract type is Fixed term: 12 months (Secondment Cover). The application deadline is 24 Sep 2026.
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