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Job requirements
Essential
13 listedRequirements the employer expects applicants to meet.
- Experience
Proven experience of working in an office environment
- Communication
Able to communicate accurately and effectively with patients and colleagues, verbally and in writing.
- Communication
Able to follow instructions and complete assigned tasks.
- Communication
Able to support and reassure patients/carers in distress.
- Skills and Abilities
Able to identify risk issues in immediate working environment and correct where possible or report to manager.
- Skills and Abilities
Promote an awareness of incident reporting.
- Skills and Abilities
Able to lead on service improvement initiatives in local environment.
- Knowledge and Qualifications
Educated to GCSE level or equivalent, including Grade C or higher in English.
- Knowledge and Qualifications
Awareness of the requirement to maintain confidentiality and knowledge of the Data Protection Act
- Personal and People Development
Demonstrates understanding of own role within the team.
- Personal and People Development
Willing to develop self & undertake in-house study.
- Personal and People Development
Willing to produce a personal development plan with manager.
- Responsibilities towards promoting Equality Diversity and Inclusion
Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS
Desirable
1 listedAdditional qualities the employer would prefer.
- Skills and Abilities
Able to perform basic database interrogation as requested.
Job overview
You will work alongside the Divisional PA to support them in the organisational tasks that the division requires. You will also be required to have a level of knowledge to explain and guide members of the division through the different systems we use at the Trust.
We expect you to be hard working, engaged and supportive towards your colleagues. You will have to learn and practice a number of different administrative and system functions, and to offer feedback and suggestions to improve the service.
You will be responsible for organising several meetings, as well as distributing documentation and taking minutes for them. There is also a wide range of ad hoc administrative and office duties the postholder will be responsible for.
Main duties of the job
We are a small but complex division, covering many different aspects of infectious diseases and tropical medicine. We operate an outpatient clinic as well as an emergency walk-in service, antibiotic infusion service and pre-travel clinic. The division also consists of an inpatient ward, the Infection Prevention and Control team, a mobile x-ray and vaccination unit and a team of specialist travel health nurses.
We have spent many years building a tight-knit, friendly, welcoming and warm environment to work in. As we are relatively small, everybody gets to know each other which creates an open, informal and safe working culture. We believe people should enjoy their work and have fun, as well as working hard to provide a top class service.
We have an ongoing process to improve our staff’s working lives and regularly seek feedback from everyone as how to achieve this.
Detailed job description and main responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.
UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
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Applying for this NHS job
This advert is for Assistant Divisional PA with University College London Hospitals NHS Foundation Trust in London, England. It is listed as a Band 4 Personal assistant role. The advertised salary is £34,186 - £37,389 Per Annum Inclusive of HCAS. The contract type is Permanent. The application deadline is 15 Nov 2026.
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