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Job overview
We are seeking to appoint an assistant Audiologist to join our busy and friendly team in a full-time permanent post (37.5 hours per week).
You will need to be well-motivated, enthusiastic and keen to learn. We are an innovative department, providing a comprehensive audiology service. You will support the team, undertaking a mix of clinical and administrative tasks, including requisition of stock, updating patient information, hearing aid repairs and follow up appointments. Full training will be provided for the clinical aspects of this role including taking aural impressions.
You must have excellent communication skills and be able to deal with patients who have significant hearing loss over the phone and in face to face appointments.
Main duties of the job
- Work under pressure in an extremely busy clinic environment 2. Carry out hearing aid repairs 3. Carry out telephone and video triage and follow up appointments for adult and paediatric patients and families of paediatric patients. 4. Support the clinical work of the Audiology Department 5. Perform of variety of administrative tasks to help the Audiology team. This will include ordering and receipting of audiology specific items, and the processing of earmoulds. 6. Help support patients in the management of hearing aids and hearing loss
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Please be aware that the salary threshold required for a certificate of sponsorship to be granted is above the starting point of the Agenda for Change band for this role. Therefore those that are new to the NHS may not reach the minimum salary threshold required to obtain a certificate of sponsorship.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have: - applied for a Graduate visa - or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment - or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment This vacancy will close at midnight on 22nd July 2026
Interviews are due to be held on 5th August 2026
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Skills
Essential
- Ability to work independently without direct supervision according to departmental protocols in liaison with senior clinical members of the Audiology team.
- Good basic key-board skills. Able to input clinical data and up-date computer-held patient records for every patient episode
- To be able to communicate effectively: • With all patients, particularly those with significant hearing difficulties • In giving basic advice concerning appointments and the hearing aid service. • With other professionals and staff within and beyond Clinic 10(ENT) and Audiology • To be able to communicate effectively by telephone • With suppliers and procurement department
- Able to plan and prioritise own administrative workload, particularly with respect to the telephone follow-up service. • Needs good organisational skills in processing aural impressions and earmoulds to and from manufacturers, • Attention to details, and financial awareness in dealing with paperwork from suppliers and procurement department. • Able to assist the audiologists in hearing aid queries.
- Able to maintain concentration with frequent interruptions.
- Able to use judgement and background knowledge to identify patients requiring further intervention from an audiologist.
Desirable
- Use of patient management system and Oracle
Knowledge
Essential
- Awareness of good communication tactics in dealing with patients with hearing loss
Desirable
- Knowledge of problems experienced with hearing aids
Experience
Desirable
- Maths and English GCSE or equivalent Experience of dealing with patients with hearing loss / hearing aids
Qualifications
Essential
- Maths and English GCSE or equivalent
Desirable
- Formal training as an assistant audiologist through national British Society of Audiology courses (or willingness to be trained appropriately).
Additional Requirement
Essential
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
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Applying for this NHS job
This advert is for Assistant Audiologist with Cambridge University Hospitals NHS Foundation Trust in Cambridge, East of England, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £25,760 - £27,476 p.a. pro rata. The contract type is Permanent. The application deadline is 22 Jul 2026.
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