Job requirements
Essential
12 listedRequirements the employer expects applicants to meet.
- Experience
Significant experience in a senior leadership role. Specifically within the NHS or Health and Care system.
- Experience
Experience of leading, developing and motivating multi-faceted professional teams with compassion, inclusion and resilience.
- Experience
Experience of successful interpreting key strategies and policies and delivering against complex key performance indicators and improving operational efficiency of services.
- Experience
Experience of raising clinical standards/practice in supporting the professional agenda and organisation objectives.
- Experience
Experience of leading large-scale transformation and/or organisational change.
- Qualifications
Educated to master’s level in a relevant subject area (or equivalent), plus further experience of working at a senior level in a specialist area.
- Qualifications
ECU occupational standards Strategic and Tactical Commander accreditation or willing to complete upon commencement in post. o be maintained at the required recertification periods.
- Qualifications
Evidence of Continuing Professional Development over a wide period of time.
- Skills & Knowledge
In-depth knowledge across a number of disciplines within the NHS sector, including performance management, workforce and financial management.
- Skills & Knowledge
Thorough understanding social, political, financial and business issues facing the NHS, and specifically UK ambulance services.
- Personal Qualities, Abilities & Attributes
Ability to communicate strategy and demonstrate an organised, clear and confident approach to a range of stakeholders and audiences.
- Personal Qualities, Abilities & Attributes
Results driven / outcome focused approach.
Desirable
Not listed in the available specification.
Job overview
There are two posts to be recruited into. One post holder will be responsible for Central East, and the other will be responsible for Norfolk, Waveney & Suffolk.
The post holder is accountable for the delivery of high-quality, cost-effective emergency services and must ensure the delivery of all financial, operational and performance activity within their area. The post holder will also be the accountable lead for delegated strategic portfolios.
The post holder will provide inclusive, compassionate and resilient leadership to all staff within their area, maximising the effective use of resources to deliver a complex strategic and operational agenda that incorporates achievement of targets.
In doing so they will ensure that budgets break even alongside the delivery of efficiencies, improvements and transformation in workplace culture. The post holder will drive area level change to realise sustainable improvements and deliver the Trust’s strategic planning objectives.
Aligned with the ICB, the post holder will play an integral role in developing constructive relationships with critical stakeholders.
Main duties of the job
This post is a senior leadership role within the Trust. The post holder will be the responsible divisional lead for the day-to-day clinical and operational delivery of emergency response services.
The post holder is accountable for the delivery of high-quality, cost-effective urgent and emergency care services and ensuring the delivery of all financial, operational and performance targets within their agreed area or locality. The post holder will also be the accountable lead for other delegated strategic portfolios within the Trust.
The post holder will be the critical Trust representative in the Integrated Care System (ICS), establishing EEAST as a provider and partner of choice at ICS level at provider collaborative, individual provider level and at place. They will be expected to engage at a strategic level across the full operational portfolio. Working within the overall Trust Strategy and the direction of the Board to lead, positively influence, negotiate, progress the interests of the Trust and to innovatively collaborate where appropriate. Working with all directorate teams, they will ensure a robust framework of engagement from their senior team that is consistent with the Trust strategic framework.
As a senior leader, you will be required to promote and role model inclusive compassionate leadership aligned to the EEAST’s values.
Detailed job description and main responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
How to apply Step 1 - Read the advert and the Job Description and Person Specification (attached) Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Area Head of Operations with East of England Ambulance Service NHS Trust in Melbourn, England. It is listed as a Operations manager role. The advertised salary is £94356.00 to £108814.00. The contract type is Permanent: On call. The application deadline is 15 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (01 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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