Arabic/Urdu/Mirpuri Interpreter/Link Worker

Job overview

X1 FT Urdu/Mirpuri/Punjabi position

Please note - Due to a genuine occupation need, and the demands of the service, we are only able to accept female applicants. The role involves working exclusively in a female patient environment specialising in labour, fertility, and gynaecology

The Interpreting and Cultural Insight Link Worker will focus on providing high quality language and cultural support in all areas of the BWC Trust, including our specialist Children’s Hospital, Birmingham Women’s hospital. Familiar with an NHS setting, the post-holder will use their significant knowledge and experience to move from different medical subject matters throughout the day.

The post-holder will work with all departments within the Trust, building key relationships with staff to ensure patients and families requiring an Interpreter have equal access to our services and Information. The Interpreter will be confident working with sensitive and complex information and will have the skills and experience to know when to escalate concerns and how to access further support.

The post-holder will have knowledge and an advanced interest in Cultural Insight and the skills needed to recognise where staff, patients and families need support with bridging communication and Cultural awareness gaps. Working with staff to inform and advise on Cultural considerations and demonstrating an advanced awareness of when further support is needed to facilitate clear communication.

Main duties of the job

The post-holder will be part of the Interpreting and Cultural Insight Team. Working across all sites at BWC, in all specialties and divisions to provide a high standard of Language and Cultural Support.

The post-holder will follow patients and their families throughout their pathway and provide high quality and effective communication with staff.

The post-holder will work within the Trust’s health inequalities strategy to identify non-English speaking and limited English speaking patients and families who have complex needs and are not aware of services and support available to them.

The Patient Experience Team provides services across Birmingham Women’s Hospital, Birmingham Children’s Hospital. The post holder will be expected to work flexibly across all sites according to demand.

The post-holder will also be expected to access a variety of platforms to facilitate virtual interpreting sessions, including AccuRx, Zoom, MS Teams, Three way calls and any other virtual platform in order to provide language support.

Please write down clearly in the application form the languages you can speak on the additional part/other information section

Detailed job description and main responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.