Apprentice Team Administrator

Job overview

You will work as part of the Nursing Education, Development and Professional Practice (NEDPP) team, providing an effective and reliable level of clerical and administrative support. The role is ideal for someone who has some administration experience and is keen to learn, develop new skills and work towards a recognised apprenticeship qualification.

You will support day‑to‑day administrative tasks, help colleagues across the team and provide a friendly, helpful first point of contact for staff and learners. With guidance and support from experienced colleagues, you will develop confidence using office systems, organising tasks and delivering good customer service in a busy NHS environment.

Main duties of the job

• Deal with routine enquiries in a pleasant and helpful manner, providing information or referring queries appropriately.
• Support room bookings and maintain up‑to‑date calendars.
• Assist with organising meetings and events.
• Carry out clerical duties using Microsoft Office suite and producing documents using Trust templates.
• Input, monitor and print reports from internal systems, ensuring accuracy.
• Support the wider administrative team with day‑to‑day tasks.
• Help maintain a supportive and efficient working environment.

Detailed job description and main responsibilities

REQUIREMENTS

In order to be a successful Apprentice Administrator in our team you will be:

• NVQ2 or equivalent / good standard of secondary education; GCSE at Grade C or above
• Previous experience of working in an administrative environment using computerised data systems
• Experience of working in a customer service environment
• Clear communicator with good writing, data entry and telephone skills, ensuring accuracy

SPFT staff have the capacity to work from home remotely where applicable and in agreement with your line manager.

MAIN DUTIES

• Dealing with routine enquiries in a pleasant and helpful manner, communicating relevant information and referring to others as appropriate.
• Answer calls, taking messages and passing on accurately to the relevant departments/person.
• Make room bookings and ensure that electronic diaries are kept up to date.
• Assist with organising meetings and events as requested, including ordering refreshments.
• Ensure that general office supply levels are monitored.
• Promote the image of the department, checking that documents are up to date and well presented.

See attached Job Description and Person Specification for full details.

Please apply using the link in this advert, or for more information explore the attachments or contact:

Sarah Hill - [email protected]

(We are happy to arrange informal visits – currently Covid dependant)