Apprentice Administration Assistant

Job overview

Adult Mental Health have an exciting opportunity for an Apprentice Administrator to work within our admin team based at Ashfield LMHT at the Millfields Centre. The Post Holder will become fully conversant and competent in providing administrative support within the NHS. The post holders will gain a diverse administration experience supporting a variety of teams.

In addition, the post holders will be given support and time to complete a Level 3 Business Administrator Apprenticeship.

The ideal candidates would be hard working with a desire to develop into a role within the NHS.

Main duties of the job

To provide general office and administration support services.

To undertake general office duties, for example, answering the telephone, taking messages, filing, photocopying, handling incoming and outgoing post, etc

To communicate with staff and visitors on a daily basis, providing support where required and working to help resolve any issues

Assist the administrative team to arrange and administer meetings, including booking venues, the preparation and distribution of papers Under supervision produce accurate letters, reports and maintain databases etc, as required

Under supervision develop and maintain administrative support systems and manual and electronic filing systems, ensuring that systems are effective in their use and are reviewed regularly

To assist with the ordering of supplies as appropriate

Assist in the tasks and duties of other staff within the team during periods of staff leave/absence to ensure that an effective quality service is maintained at all times and contributing to the work of the team

To record and securely store information relating to confidential matters and enquiries

To undertake an annual appraisal to identify any necessary personal development required to meet the objectives of the Team, and to further develop the post-holders’ skills and role

The post-holder will be required to undertake essential training as and when required

Detailed job description and main responsibilities

To contribute to the administrative work within the team.

To gain an understanding of how the team functions by providing support as required whilst gaining knowledge and experience and by undertaking training in the following:

Business Administrator Level 3 Apprenticeship

Knowledge-based off the job training will take place during the 18 months of the Apprenticeship. The Apprentice must complete 20% off the job training to be eligible for the Apprenticeship.

Please note that this post does not meet the pay level required for a Skilled worker visa.

Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.

You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.