Job requirements
Essential
10 listedRequirements the employer expects applicants to meet.
- Experience
Previous experience of using a multifunctional Patient Administration System or major clinical IT system to support a range of operational/clinical processes in a large healthcare setting
- Experience
Additional experience of supporting and administering a PAS or major clinical IT system, including its usage and configuration as related to users and system setup
- Experience
Proven experience of planning and undertaking testing of IT applications
- Communications
Communicate effectively in a variety of settings including internal or external, meetings, presentation, training sessions, workshops
- Qualifications
Relevant degree or equivalent higher educational qualification
- Qualifications
Evidence of relevant Continuing Professional Development including some industry standard IT qualifications
- Personal Qualities
Able to work as part of a team and autonomously
- Personal Qualities
Able to use own initiative and act freely in deciding on the way to achieve a given goal
- Personal Qualities
Dependable, can be relied on to carry out work to a consistent high standard
- Personal Qualities
Flexible in approach to working hours when necessary
Desirable
2 listedAdditional qualities the employer would prefer.
- Qualifications
Attained full ECDL or equivalent
- Qualifications
Prince 2 Foundation qualified or equivalent
Job overview
We are seeking an individual to fill an opening for a Application Support Analyst. You will be assisting in the management and the administration of all IT systems comprising the Trust’s electronic patient record and any other Trust systems managed centrally within the Informatics function.
Main duties of the job
To manage the administration of all IT systems comprising the Trust’s integrated electronic patient record and any other Trust systems managed centrally within the Informatics function.
To assist in the development of the Systems, both local and those provided externally, to meet the needs of systems users and of the organisation.
In liaison with the Application Support Manager and the Implementation/Training teams, support the rollout of new functionality to systems users.
You will be required to participate in the on-call rota and work different shift patterns.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification for full details on what this role entails.
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Applying for this NHS job
This advert is for Application Support Analyst with Sandwell and West Birmingham Hospitals NHS Trust in West Bromwich, England. It is listed as a Band 5 IT support officer role. The advertised salary is £32,073 - £39,043 per annum. The contract type is Permanent. The application deadline is 01 Nov 2026.
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