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Job requirements
Essential
37 listedRequirements the employer expects applicants to meet.
- Qualifications
Good standard of Secondary Education including GCSE or equivalent in English, Mathematics and a Science subject.
- Qualifications
Educated to A level, equivalent, or extensive experience supporting clinical information systems in a healthcare environment.
- Qualifications
Evidence of continuous development.
- Analytical and Judgement Skills
Experience of participating in systems implementation.
- Analytical and Judgement Skills
Understanding of the principles of project management.
- Analytical and Judgement Skills
Experience working in a healthcare environment.
- Analytical and Judgement Skills
Experience in delivery of systems training.
- Analytical and Judgement Skills
Aptitude for investigating, analysing and solving complex problems
- Knowledge and Nature of Experience
Proven ability in learning new and complex computer systems.
- Knowledge and Nature of Experience
Competent computer user with good keyboard skills.
- Knowledge and Nature of Experience
Able to concentrate for extended periods on detailed VDU and other work
- Knowledge and Nature of Experience
Willing to work out of hours.
- Knowledge and Nature of Experience
Ability to travel between sites and visit clinical departments
- Knowledge and Nature of Experience
Experience supporting end user of multiple information systems
- Knowledge and Nature of Experience
Experience administering an information system.
- Knowledge and Nature of Experience
Experience of participating in business change projects.
- Knowledge and Nature of Experience
Experience in analysing user workflows in the context of information systems.
- Knowledge and Nature of Experience
Experience in analysing complex data and producing reports.
- Knowledge and Nature of Experience
Knowledge of Electronic Patient Record solutions.
- Knowledge and Nature of Experience
Proficient in use of Microsoft Windows and Microsoft Office applications.
- Knowledge and Nature of Experience
Experience administering multiple information systems.
- Knowledge and Nature of Experience
Experience supporting information systems in a health care environment.
- Personal Skills/Abilities and Attributes
Demonstrate alignment with the values and beliefs of the Trust
- Personal Skills/Abilities and Attributes
Demonstrate an understanding of the practices of equality and inclusion in the delivery of this role
- Personal Skills/Abilities and Attributes
Team working
- Personal Skills/Abilities and Attributes
Punctual and flexible across hours of work when required
- Personal Skills/Abilities and Attributes
Confident and enthusiastic.
- Personal Skills/Abilities and Attributes
Able to work on own initiative.
- Personal Skills/Abilities and Attributes
Customer-focused.
- Personal Skills/Abilities and Attributes
Shows attention to detail.
- Professional/Managerial/Specialist Knowledge
Self-motivated and highly organized.
- Professional/Managerial/Specialist Knowledge
Ability to act on own initiative and take and implement decisions to resolve problems.
- Professional/Managerial/Specialist Knowledge
Ability to manage own workload and assess, prioritise, and organise work under pressure to manage conflicting deadlines and to manage the workload of others as required.
- Professional/Managerial/Specialist Knowledge
Proven ability in learning new and complex computer systems.
- Professional/Managerial/Specialist Knowledge
Competent computer user with good keyboard skills
- Professional/Managerial/Specialist Knowledge
Ability to support staff on the Helpdesk as necessary in the delivery of systems suppor
- Professional/Managerial/Specialist Knowledge
Ability to support Learning Difficulty Students, Apprentices and Work Experience Students.
Desirable
3 listedAdditional qualities the employer would prefer.
- Qualifications
Professional IT qualifications.
- Qualifications
PRINCE2 Foundation or ITIL V3.0 Foundation
- Qualifications
A sound knowledge of the ITIL Processes with emphasis on Incident, Problem and Change Management.
Job overview
This is an exciting opportunity to join a highly innovative ICT department that is seen as a core enabler for change within the organisation. Birmingham Women's and Children's NHS Foundation Trusts ICT department manages and provides support for approximately 4400 client devices and over 5000 users across 2 hospitals in Birmingham.
We are currently recruiting for the position of a Band 4 Application Analyst.
The postholder will be supporting a broad range of system administration activities, database maintenance, system testing, problem analysis and resolution, training and user support for the suite of ICT Clinical Systems. The postholder will ensure that all information, irrespective of media, is processed and used in accordance with policies and procedures.
Main duties of the job
- The postholder will be responsible for providing frontline support on the Clinical System Helpdesk.
- The ICT Application Analysts will each have a responsibility for specific Specialist Clinical System in addition to providing cover for each other’s specialist systems and other general system support. Each Application Specialist will be supported to provide Subject Matter Expert (SME) knowledge to their ‘primary systems’.
- The Clinical System team must adhere to standard protocols and procedures in order to appropriately support staff and escalate accordingly. Staff are required to provide expert support and also general user support /training for colleagues outside the ICT Department.
- The role will support building strong, effective, collaborative partnerships between internal and external users and suppliers to ensure effective ICT system integration and delivery to realise the required business benefits.
- The postholder will be working in an environment that requires a high degree of accuracy and attention to detail, pressure with time constraints to turn around and process complex information and dealing with a diverse client base.
- The postholder will apply their analytical skills and judgement when responding to issues and problems with Clinical Systems to rapidly re-plan and prioritise their work, and/or the work of others, in response to the emerging issue to ensure rapid and accurate resolution.
Detailed job description and main responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Application Analyst with Birmingham Women's and Children's NHS Foundation Trust in Birmingham, England. It is listed as a Band 4 Analyst role. The advertised salary is £28,392 - £31,157 n/a. The contract type is Permanent: On Call commitment. The application deadline is 29 Sep 2026.
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