Job overview
Opportunities have arisen within South Western Ambulance Service in the Emergency Operations Centre for Dispatchers. The successful candidates will be integral members of the 999 control room team with responsibility for the effective deployment and management of Trust vehicles to emergency and non-emergency calls across the Trust area.
Part-time hours will be considered through the flexible working application.
All shortlisted candidates will be invited to attend an assessment centre.
The role is 24/7 365 days a year and we work shifts to achieve this. Please visit the additional information for an example shift pattern.
*Unsocial will be paid under Section 2 of NHS Terms and Conditions. Please see attached A4C Handbook for more details.
Main duties of the job
Your background
- 4 GCSEs at C grade or above, including English (or equivalent)
- Good keyboard skills
- Good oral communication skills
- The ability to be tactful and diplomatic as required is also necessary
- Be prepared to work shifts (24/7 rota providing cover on weekends, nights and bank holidays)
- Ability to work calmly under pressure
What we can offer you
- Starting salary of £27,485
- Unsocial hours enhancements (In accordance to NHS Terms and Conditions Agenda for Change section 2)
- Generous NHS Pension Scheme
- 27 days annual leave plus additional bank holiday leave allocated
- Access to the trust staying well service, offering emotional support such as counselling specialist trauma work and a range of other advice and information services offered through statutory and voluntary agencies.
- Significant career progression opportunities within the Clinical Hub and wider trust.
For more information on this role, please watch the following video https://vimeo.com/742557522/ff44b2ea37
Please note, we will be recruiting to a holding pool for our next course intakes.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification for more information about the role.
Right to work / Certificate of sponsorship
This role does not meet the criteria for Skilled Worker visa sponsorship under current Home Office regulations. You must have the existing right to work in the UK to be considered for this position.
For further information on visa sponsorship and eligibility, please refer to the UK Government guidance on Skilled Worker visas: www.gov.uk/skilled-worker-visa
Person specification
Qualifications
Essential
- 4 GCSE’s (or equivalent) at Grade C or above including English
Previous experience
Essential
- Experience in dealing with a diverse range of people in a customer/patient environment
- Experience of inputting data accurately and quickly using a Keyboard
Desirable
- Experience in working in the voluntary or health sector
- Experience using a telephone / computer as a regular means of communication in a work environment
WhatsApp job alerts
Get instant WhatsApp alerts for Band 4 Ambulance and emergency care roles in Exeter
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Ambulance Dispatcher - Bristol with South Western Ambulance Service NHS Foundation Trust in Exeter, South West, England. It is listed as a Band 4 Ambulance and emergency care role. The advertised salary is £28,392 - £31,157 per annum. The contract type is Permanent. The application deadline is 15 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (01 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.