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Job requirements
Essential
5 listedRequirements the employer expects applicants to meet.
- Education
Three GCSE (Grade C or above) to include English and Maths (or equivalent qualifications) or equivalent relevant experience working in a customer focused/ patient focused environment
- Education
Full Manual Driving Licence with eligibility to drive in the UK
- Experience and Skills
Demonstratable strong communication skills and ability to deal with a range of people
- Experience and Skills
Basic IT knowledge and Skills.
- Experience and Skills
Physically able to regularly lift and carry patients of various weights, to bend, twist, pull, push and kneel (daily) etc
Desirable
1 listedAdditional qualities the employer would prefer.
- Education
NVQ Level 2 qualification in a relevant area e.g. Health and Social Care, Customer Care.
Job overview
Start your career in care with an Ambulance Care Assistant apprenticeship.
Do you share our passion for helping others? Do you enjoy the demands of a physically challenging job and are looking for a rewarding career in healthcare? Then this role is for you!
As an Ambulance Care Assistant apprentice, you’ll be at the heart of patient care, providing safe, compassionate transport for patients who need support getting to and from hospital appointments, clinics, or treatment centres. You’ll gain hands-on experience whilst completing a recognised qualification.
Initial training consists of a 7-week pass or fail course which includes practical driving and classroom-based learning at our education centre in Gateshead.
On passing the initial training course, we will support you to achieve Level 3 Certificates in Ambulance Patient Care and in Patient Care Services Ambulance Driving, if you don’t already hold literacy and numeracy level 2/equivalents you’ll be supported to obtain them.
As a 365 days of the year service you’ll work, days, nights, bank holidays, (Christmas included) evenings and weekends.
Relief Shifts are designed to cover annual leave/sickness.
If you aren’t allocated a training course immediately, we want to find a base closer to your home, this means you will be placed in a pool for a maximum of 6 months.
Please view the Map for stations to be able to chose your location of priority.
We are recruiting to this vacancy Trustwide.
Main duties of the job
The post holder will be a key member of the transport team, assisting in the delivery of high quality and effective care and the transportation of patients in line with pre-agreed standard operating procedures in line with their scope of practice and associated training.
Detailed job description and main responsibilities
For full details of the roles and responsibilities of these posts please refer to the attached job description and person specification as this will support you in the completion of your application.
Please indicate on your application if you have a preference for either full time or part time hours, or if you have no preference.
NB: Training is 7 weeks and is full time, even if you opt for part time working hours.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Ambulance Care Assistant with North East Ambulance Service NHS Foundation Trust in Newcastle upon Tyne, England. It is listed as a Band 2 Patient transport crew role. The advertised salary is £25,272 Plus Unsocial Hours Payments as per Section 2 of NHS T&Cs. The contract type is Permanent. The application deadline is 01 Nov 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (20 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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