Job overview
Bank Contract
We are currently looking for enthusiastic and passionate Ambulance Care Assistants to transport our patients, who are frail or need specialist assistance, to and from appointments at hospitals, treatment centres and other similar facilities.
If you have experience of caring for people with proven customer care and communication skills with the public, then we would like to hear from you!
A good sense of humour and local knowledge of the area you are applying to work in will also be an advantage.
Please ensure that your application relates to the essential criteria in the person specification.
Every day is different as an ACA and you could really make a difference to our patients.
Bedford base location - covering the North Bedfordshire area.
Main duties of the job
The role of the Ambulance Care Assistant involves the transportation of non-urgent patients to and from health/social care premises and private residences. This is a responsible role which requires a professional and caring attitude, as well as teamwork.
You will work in a team of two, or on your own, undertaking duties in a variety of vehicle types.
You need a full UK manual car driving licence, with at least one years driving experience and a maximum of 6 points for SP30 driving offences.
Your role with EEAST PTS would start with a 3 week paid training course (Monday – Friday). The training involves clinical training to be a ‘First Person on Scene’, patient transport driver training. The first 2 weeks training will be held in Welwyn Garden City. Driver Training location will be advised.
You MUST be able to commit to undertaking the full three week training course as outlined above.
Detailed job description and main responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails. Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn. How to apply Step 1 - Read the advert and the Job Description and Person Specification (attached) Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
Person specification
Experience
Essential
- Experience of working with the public, demonstrating sound customer care skills.
- Experience of working in a fast-paced environment and ability to remain calm and professional.
- Experience of working to deadlines and in timeframes.
Qualifications
Essential
- Full car driving licence (max 6 penalty points on licence or clean if licence is obtained within two years of application).
- Literate and numerate to Trust tested level.
Desirable
- Advanced Driving certification.
- Maths and English GCSE grade C or above or equivalent.
- C1 category licence.
Skills & Knowledge
Essential
- Awareness of Safeguarding Policy and Procedures.
Desirable
- Knowledge of Patient Transport Services.
- IT literate.
- Previous work in a caring profession.
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Applying for this NHS job
This advert is for Ambulance Care Assistant (Bank) - Dunstable with East of England Ambulance Service NHS Trust in Royston, East of England, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £25,760 - £27,476 pa pro rata (£13.17 per hour). The contract type is Bank - casual worker arrangements. The application deadline is 29 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (15 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.