Administrator

Job summary

The De Parys Group has an exciting opportunity for an administrator to join our busy practice support team and assist in the smooth delivery of excellent patient care. This role is offered on a full time basis, working 37.5 hours per week.

You will be required to provide an efficient, accurate and confidential clinical administration & secretarial service, supporting clinicians, patients and the wider practice team. The postholder will contribute to effective administrative & referral management, patient care coordination, clinical correspondence and the delivery of practice and PCN requirements.

Main duties of the job

• Provide comprehensive administrative support to clinicians and the wider practice team.
• Manage incoming and outgoing post, emails, scanning and other general administrative duties.
• Maintain accurate electronic and paper records.
• Manage telephone and patient enquiries professionally and appropriately.
• Undertake audio typing, clinical correspondence, reports and referrals.
• Process and monitor referrals through e-RS, including rejected referrals and advice & guidance.
• Coordinate urgent, cancer, specialist, diagnostic, pathology and secondary care pathways.
• Monitor outstanding actions and escalate delays or concerns appropriately.
• Process repeat prescription requests in accordance with practice protocols.
• Support the practice's adult and child safeguarding administration, including confidential documentation and reports.
• Process private work, including insurance, DVLA and patient letter requests, including invoicing where required.
• Work collaboratively within the administrative and clinical teams and provide appropriate cover during colleague absence.
• Undertake chaperone duties following appropriate training, where required.
• Undertake any other reasonable duties appropriate to the role as requested by the line manager or team leader.

About us

The De Parys Groups priority is to provide the highest standard of clinical care to the 38,000 patients registered with the practice. We aim to work collaboratively with other healthcare providers and support organisations, to enable more patients to be treated in a primary care setting, closer to home. We embrace a continuous improvement ethos and strive to ensure that we are available to patients when they need a consultation. We have a strong training ethos within the practice with a team of medical and non-medical educators as well as opportunities for non-clinical staff to develop and progress.

TDPG is fortunate to have its own dispensaries at our De Parys and Bromham sites. In addition to our routine GMS services, we offer a comprehensive range of services including minor surgery, LARC provision and anticoagulation clinics.

We have high QOF achievement and excellent KPIs within the group.

Benefits include:

• NHS pension scheme.
• Proper pay and Living Wage Foundation accredited.
• Eye-care vouchers.
• Annual leave: minimum 28 days FTE, with enhancements for long service.
• Paid breaks

Details

• Date posted: 21 October 2026
• Pay scheme: Other
• Salary: £13.25 an hour
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 30104
• Job locations: 23 De Parys Avenue, Bedford, Bedfordshire, MK40 2TX, United Kingdom

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.