Administrator

Job overview

This office-based role provides a high level of administration support to the Maidstone and Pembury Liaison Psychiatry Service in its 24-hour provision of mental health assessments for individuals who attend the Emergency Department or are admitted on medical/surgical wards and have mental health needs.

The post may provide back-up support to the other West Kent hospital site, which may require very occasional travel to Tunbridge Wells Hospital – most of this support can be provided remotely from Maidstone Hospital.

Main duties of the job

• Provide comprehensive admin support to the team/service.
• Support the team manager with staffing levels, covering shifts and booking NHSP bank/agency staff.
• Answer telephone calls and take messages or divert to the relevant person.
• Provide support with caseload management using Rio, including monitoring to ensure all mandatory documentation has been completed.
• Monitor various data sources to ensure accuracy.
• Monitor Business Intelligence reports for performance compliance and highlight and rectify any errors.
• Ensure resources (such as forms, leaflets, documents) and supplies for the team are replenished and ordered in a timely manner.
• Keep accurate and up-to-date service data records.
• Send invites and produce meeting agendas, minutes other meeting papers.
• Maintain and update information resources in the office.

Detailed job description and main responsibilities

Please refer to the attached job description for the full details on the responsibilities and person specification.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.