Job overview
We require an Administrator to work within NHS Cambridgeshire & Peterborough Talking Therapies, based in Ely Cambridgeshire.
If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for our community by supporting people with mental health or learning disability needs then we want to hear from you.
Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) provides integrated community and mental health, learning disability and social care services of the highest standard due to our continued commitment to quality and service improvement. We aim to support people of all ages to achieve the very best they can for their health and wellbeing. To ensure that we achieve this goal we look to recruit candidates of a high calibre that share our passion for delivering excellent service user care, research and education.
Main duties of the job
The post holder will be required to provide a comprehensive administrative service within the team, organise clinics and associated appointments, maintain electronic records and inputting and updating service user information.
As part of this role and if you meet the eligibility criteria there will be the opportunity to complete a Level 2, 3 or 4 Apprenticeship qualification. As part of the apprenticeship you will achieve a national recognised qualification and gain experience in administration in a health care setting.
An apprenticeship is a framework of qualifications made up of an NVQ, Technical Certificate and Functional Skills in Mathematics and English. Undertaking an apprenticeship qualification is a great way to progress onto the next step on your career pathway.
Detailed job description and main responsibilities
Please refer to the attached job description and person specification for full details of responsibilities.
- Organise associated appointments for clinics, using appropriate brought forward systems to manage work.
- Provide operational peer support to colleagues, and supervision of Band 2 administration staff within the team, if required, as directed by Line Manager.
- Deal with staff and service user requests as and when required, and in accordance with Trust procedures.
- First point of contact.
- Managing team mailboxes and phone lines.
- Processing team referrals.
- Assessment and treatment booking.
- Appointment cancellations
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Applying for this NHS job
This advert is for Administrator with Cambridgeshire and Peterborough NHS Foundation Trust in Cambridge, East of England, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum. The contract type is Permanent. The application deadline is 21 Jun 2026.
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