Administrator

Job overview

An exciting opportunity has arisen within Herefordshire and Worcestershire's developing Children and Young People’s Neurodevelopmental (ND) Service. The service focuses on the assessment and management of ADHD using a trauma-informed, developmental approach, supported by experienced Advanced Clinical Practitioners (ACPs) and Medical Consultants.

We are seeking motivated and organised administrators to join our growing team.

The successful candidates will work 22.5 hours per week and will be based at one of our locality offices in either Herefordshire or Worcestershire, with the base location to be agreed upon appointment.

The service operates Monday to Friday, and we actively encourage flexible working. The 22.5 contracted hours can be worked flexibly within normal office hours to suit both service needs and the successful candidate where possible

Applicants must read the attached guidance notes before submitting your application for full understanding of Trust requirements.

Main duties of the job

Services for Children with ASD and ADHD are undergoing exciting transformation in Herefordshire and Worcestershire. As an Administrator for the Neurodevelopmental Service you will provide an efficient and smooth running administration service for clinicians working in the team.

You will maintain a team caseload spreadsheet (a high level of excel skill is required) and appointment system for clinics and make arrangements for patients/ relatives. Handle telephone enquiries regarding appointments, cancellations referring where necessary to the appropriate person. You will type and process clinic letters and make entries in the Electronic Patient Record.

The ability to use your initiative, work proactively, demonstrate excellent communication and influencing skills, manage and prioritise your own workload and respond flexibly to changing demands are essential requirements of the role.

We are a supportive and passionate team, and you will receive full training to ensure you can succeed in this role.

Detailed job description and main responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.