Job requirements
Essential
4 listedRequirements the employer expects applicants to meet.
- Skills
Excellent communication and interpersonal skills. Computer literate e.g. Office software packages. Able to determine and manage priorities. Excellent customer care skills. Good IT skills. Clerical Skills.
- Skills
Welsh language speaking/listening at Level 3 or above
- Knowledge
NVQ Level 3 or equivalent experience, skills and knowledge. Hold RSA/OCR Level 3 or possess equivalent experience/skills. Knowledge of hospital IT/Patient management systems i.e. WPAS Myrddin
- Experience
Previous experience of working in a healthcare setting. Ability to use Microsoft Office applications. Working within clinical services in a busy office/clinical environment. Experience of working and using own initiative and as part of a team. Experience of dealing with the general public. Experience of databases.
Desirable
2 listedAdditional qualities the employer would prefer.
- Knowledge
Good knowledge of medical terminology European Computer Driving Licence (ECDL)
- Experience
Previous Medical Secretary experience
Job overview
The Specialty Medicine Directorate are looking to appoint an enthusiastic and suitably qualified Administrative Support Officer.
To contribute to the provision of administration duties by providing a professional, confidential and comprehensive administrative support to the Diabetes Team.
The role requires the undertaking of a range of administrative and clerical duties including keyboard skills, using a variety of IT applications, data input, answering the telephone and managing calls, maintenance of records systems, dealing with incoming correspondence and arranging client appointments.
The job entails contact with patients, their relatives and other professionals who phone into the team.
The post holder is expected to work flexibly in order to support the service and will be required to carry out reception duties.
Main duties of the job
You will be able to find a full Job description and Person Specification attached within the supporting documents.
This post is advertised as Welsh Essential. Candidates need to demonstrate Welsh Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. This doesn’t mean ‘fluency’. Level 3 means being able to communicate in Welsh during everyday customer service activities, such as greeting customers, answering calls, responding to routine enquiries, providing information, arranging appointments and taking messages. These skills are essential to enable the post holder to deliver services through the medium of Welsh when required. Have a look at our ‘Croeso Candidate’ booklet below for more information. If you have these Welsh language skills, please apply!
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Applicant requirements
Welsh language skills are essential
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Applying for this NHS job
This advert is for Administrative Support Officer with Cwm Taf Morgannwg University Health Board in Abercynon, Wales. It is listed as a Band 3 Administrator role. The advertised salary is £26,813 - £27,890 per annum. The contract type is Permanent. The application deadline is 01 Nov 2026.
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