Administrative Officer/Secretary

Job summary

Join a professional, well-supported admin team that plays a vital role in delivering high-quality care across an essential NHS service.

Due to service expansion, the ADHD and Autism Service is recruiting Administrative Officers/Secretaries to join our friendly and cohesive admin team based in Wakefield.

Our service operates across Wakefield, Bradford, Kirklees, Barnsley and Calderdale. We run a central task model, with shared task lists and daily task allocations that builds resilience and variety into the role. Tasks are managed centrally, meaning individual to do lists arent carried forward. This supports work-life balance even in a busy service.

While this role is predominantly office-based and following the completion of the induction training, we operate a structured rota that includes planned opportunities to work from home, where service needs allow.

We consistently exceed NHS wellbeing benchmarks in workload balance, communication, and team relationships. Our team culture is friendly, professional, and built on mutual support.

We're looking for candidates with strong administrative or customer service skills who:

thrive in fast-paced environments

bring a positive, can-do mindset

contribute to a supportive, team-first culture

would like to work in a service that values continuous improvement

Strong MS Office skills, excellent communication, and the ability to prioritise effectively are essential. A Typing/Word Processing qualification to RSA III or equivalent is required.

Main duties of the job

The postholders will provide comprehensive administrative and secretarial support to clinicians from a range of professional backgrounds. Key duties include audio typing clinical reports, managing appointment bookings, and maintaining accurate records using electronic systems.

You will also be a vital first point of contact for service users and professionals, both by phone and in person. A calm, friendly, and professional manner is essential, along with the ability to communicate clearly and sensitively.

This is a full-time position, working 37.5 hours per week, Monday to Friday.

For further information or an informal discussion about the role, please contact:

Lynn Loring, Admin Manager or Rebecca Crisp, Operations Manager on 01924 316492.

At the time of advertising, this role does not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, we are unable to sponsor anyone for a skilled worker visa for this role.

We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.

All employees of the Trust are strongly encouraged to have their up-to-date flu vaccination to protect staff and patients.

Job responsibilities

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.

Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.

We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.

Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.

Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.

We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.