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Job requirements
Essential
5 listedRequirements the employer expects applicants to meet.
- Skills & Abilities
Good literacy and numeracy skills
- Skills & Abilities
Ability to communicate with members of the public, all staff and health care providers
- Skills & Abilities
Ability to work effectively as part of the multi-disciplinary team
- Skills & Abilities
IT skills in windows based applications
- Qualifications & Education
NVQ Level 2 in appropriate subject (or on pathway) or equivalent qualification / experience
Desirable
2 listedAdditional qualities the employer would prefer.
- Knowledge & Experience
Previous reception/clerical experience
- Knowledge & Experience
Previous customer care experience
Job overview
To provide an effective and efficient administrative service across the organisation ensuring that a high quality of customer care is delivered. To continue to develop and maintain competencies in all areas of work.
- Interview Date: 12 October 2026.
- 15 Hours/Week
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
NO AGENCIES PLEASE
Main duties of the job
Provide an efficient and friendly reception service to patients and visitors, either in person or by telephone ensuring a high quality of customer care is delivered at all times.
Provide an efficient and effective service to all service users.
Provide advice and guidance to other members of staff in relation to processes .
Detailed job description and main responsibilities
Departments are located in multiple sites across the Trust also incorporating the outlying resource centres and staff are required to work across all locations.
Job Purpose
- To provide an effective and efficient administrative service across theorganisation ensuring that a high quality of customer care is delivered
- To continue to develop and maintain competencies in all areas of work .
Whilst Newcastle Hospitals are a forward thinking and highly innovative organisation, the use of Third-Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity of your individual application or to the recruitment process, we may withdraw your application at any stage of the process.
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Applying for this NHS job
This advert is for Administrative Officer with The Newcastle upon Tyne Hospitals NHS Foundation Trust in Newcastle Upon Tyne, England. It is listed as a Band 2 Administrator role. The advertised salary is £25,272 pro rata. The contract type is Permanent. The application deadline is 04 Oct 2026.
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