Administrative Coordinator

Job overview

As Administration Coordinator, you will provide comprehensive administrative support with admissions across the different neurological departments. This is a cross-service role requiring excellent organisational skills, strong communication, and the ability to manage competing demands.

You will act as a key point of contact for patients, clinicians, and external partners, ensuring that each service runs efficiently with excellent patient experience. This is an exciting opportunity to be involved to work across different neurological services and to ensure efficient day-to-day administration operations.

Main duties of the job

Oversee all aspects of patient travel and accommodation, including booking hotels, arranging transport, confirming itineraries, and ensuring accessibility or clinical needs are met.

Supporting services by booking non-surgical admissions and day care unit appointments.

Attending Bed Meetings and Patient Flow Meetings.

Support clinicians by managing clinic schedules, tracking referrals, updating patient pathways, and ensuring timely communication between departments.

Handle day-to-day administrative tasks such as managing shared inboxes, maintaining databases, processing documentation and letters.

Provide clear, compassionate communication with patients regarding appointments, travel arrangements, and service queries.

Maintain accurate patient and service records in line with UCLH policies, ensuring confidentiality and compliance with data protection standards.

Work closely with clinical and nursing leads as well as operational managers to support smooth coordination across admissions and day care unit.

Detailed job description and main responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.

UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.