Administrative Assistant

Job summary

Job title: Administrative Assistant Location: Home Working - with occasional travel when required Salary: Up to £28,000.00 depending on experience Hours: 37.5 Why Join the Operations Team? The Administrative Assistant keeps the Operations Director and Managing Director organised, prepared and focused on the decisions only they can make. You will run their diaries, capture and circulate meeting minutes, pull together board and leadership presentations, and make sure every action and contact is followed up. This is a high-trust role. You will handle confidential information, act as a first point of contact for the directors, and represent them professionally to colleagues, clinical teams, partners and external stakeholders. Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we deliver local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our

Main duties of the job

The Administrative Assistant plays a crucial role in keeping the Operations Director and Managing Director organized and focused on significant decisions. The responsibilities include managing diaries, capturing and circulating meeting minutes, compiling presentations for boards and leadership, and ensuring all actions and contacts are followed up. This role demands a high level of trust, as the assistant will handle confidential information and act as a first point of contact for directors, representing them professionally among colleagues, clinical teams, partners, and external stakeholders. The role is centered around delivering great primary care by improving access, outcomes, and patient experiences.

About us

Operose Health delivers local primary care on a large scale, emphasizing improved access, outcomes, and patient experience. The organization empowers its colleagues to be their best for the benefit of patients and each other, embodying the values of care, ambition, resourcefulness, and excellence. Colleagues at Operose Health are encouraged to listen, support, and empower people towards healthier futures through compassion, understanding, and an open mindset. By redefining and revolutionizing primary care, Operose Health strives to impact the patient experience positively, and every employee plays a role in this mission. The organization supports its employees with opportunities for specialization, development, and numerous benefits such as 27 days of annual leave, access to a bespoke learning management system, a car benefit scheme, and wellbeing services.

Details

• Date posted: 10 October 2026
• Pay scheme: Other
• Salary: £26,000 to £28,000 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 1561949047
• Job locations: Operose Health, Home Working - with occasional travel when required, HP10 0BG, United Kingdom

Job responsibilities

Job title:Administrative Assistant

Location:Home Working - with occasional travel when required

Salary:Up to £28,000.00 depending on experience

Hours: 37.5

Why Join the Operations Team?

The Administrative Assistant keeps the Operations Director and Managing Director organised, prepared and focused on the decisions only they can make. You will run their diaries, capture and circulate meeting minutes, pull together board and leadership presentations, and make sure every action and contact is followed up.

This is a high-trust role. You will handle confidential information, act as a first point of contact for the directors, and represent them professionally to colleagues, clinical teams, partners and external stakeholders.

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

Main Responsibilities:

As a valued member of the Operose Health team, your key duties will include:

• Director support Provide day-to-day administrative support to the three Operations Directors and two Managing Director, anticipating their needs and prioritising their time. Act as the first point of contact for the directors, screening calls, emails and requests and handling or redirecting them as appropriate. Prepare briefing packs so the directors arrive at every meeting with the papers and background they need. Draft correspondence, reports and communications on the directors' behalf.
• Meetings and minutes Take accurate, concise minutes at leadership, operational and board-level meetings. Circulate minutes and action logs promptly, normally within 48 hours. Track actions to completion and chase owners ahead of the next meeting. Maintain a clear archive of agendas, papers, minutes and decisions.
• Deck and report aggregation Collect content from department leads for board, leadership and performance packs, chasing contributions against deadlines. Consolidate submissions into a single, consistently formatted presentation or report. Check packs for accuracy, consistency and brand standards before they reach the directors. Manage version control so everyone works from the latest copy.
• Diary and meeting management Manage complex, fast-moving diaries for both directors, resolving conflicts and protecting focus time. Arrange internal and external meetings, including rooms, video links, catering and attendee coordination. Book travel and accommodation and prepare itineraries. Organise leadership away days, site visits and occasional events.
• Follow-up and stakeholder management Follow up with internal and external contacts after meetings, keeping momentum on agreed next steps. Maintain an up-to-date contact log and track outstanding requests and commitments. Build strong working relationships with senior colleagues, clinical and site teams, partners and suppliers.
• General administration Keep filing and shared drives organised, accurate and secure. Process expenses, purchase orders and invoices for the directors' office. Handle confidential and sensitive information in line with data protection (UK GDPR) and information governance policies. Take on ad hoc projects and duties in line with the role.

Ideal Candidate:

What we look for in new colleagues:

Area

Essential

Desirable

Experience

Proven experience as an administrative assistant, PA or senior administrator supporting directors or senior managers

Experience in healthcare, NHS or a regulated environment

Minute-taking

Confident taking accurate minutes at senior meetings

Formal minute-taking training or board secretariat experience

IT skills

Advanced Microsoft Office: Outlook, Word, Excel, PowerPoint, Teams

SharePoint, project or CRM tools

Presentations

Able to compile and format multi-contributor decks to a professional standard

Strong design eye for board packs

Organisation

Excellent organisation and prioritisation across two senior diaries

Experience supporting more than one director

Communication

Clear, professional written and verbal communication

Drafting correspondence for director sign-off

Discretion

Handles confidential information with integrity

Knowledge of UK GDPR and information governance

Qualifications

Good standard of education, including English and Maths at GCSE (or equivalent)

Business administration qualification

Package Description:

How well support you:

• 27 days annual leave plus bank holidays pro rata.
• Access to our bespoke learning management system and annual formative clinical assessments to support competency development.
• The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
• Car benefit scheme specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans
• Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.