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Job requirements
Essential
26 listedRequirements the employer expects applicants to meet.
- Skills
Ability to work as part of a team
- Skills
Good communication skills including telephone, email and face to face
- Skills
Ability to follow processes and procedures
- Skills
High level of ability to organise and manage own time keeping to schedule and deadlines
- Skills
Accurate and speedy typing and key board skills
- Skills
Good organisational skills
- Skills
Ability to meet deadlines
- Skills
Willing to take on/learn new skills
- Skills
Ability to show attention to detail and accuracy
- Skills
Ability to adapt to change
- Skills
Ability to work under pressure
- Skills
Ability to store and safeguard confidential documents
- Knowledge
Understanding of customer service (A/I)
- Knowledge
Understanding of confidentiality and data protection (A/I)
- Knowledge
Good working knowledge of Microsoft Office packages (A/I)
- Experience
Experience of working in a busy clerical/office environment or reception service (A/I)
- Experience
Experience of prioritising, planning and organising own tasks (A/I)
- Experience
Working with guidelines (A)
- Experience
Experience of customer service or dealing with the public both in person and over the telephone (A)
- Experience
Data entry and experience of IT packages - Microsoft Office (A/I)
- Qualifications
Educated to at least GCSE level or equivalent (A)
- Qualifications
NVQ level 2 Customer Service/Business Admin or equivalent experience (A)
- Additional Requirements
The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
- Additional Requirements
Attention to Detail
- Additional Requirements
Excellent Front of House Skills
- Additional Requirements
Adaptability and Willingness to Learn
Desirable
9 listedAdditional qualities the employer would prefer.
- Skills
Ability to requisition general stock
- Knowledge
Knowledge of the Trust including awareness of the Trust's priorities (I)
- Knowledge
Knowledge of Trust information systems (A/I)
- Knowledge
Knowledge of legal and scientific terminology (A/I)
- Experience
Previous experience of working in the NHS (A)
- Experience
Experience of call handling (A)
- Experience
Experience of dealing with difficult situations and confrontations (A)
- Qualifications
Typing qualification or equivalent
- Qualifications
Secretary qualification or equivalent
Job overview
To deliver and maintain professional administration support and reception service to the East Anglian Regional Radiation Protection Service and to all its users and colleagues.
Main duties of the job
To deliver and maintain a professional administration and reception service to clients, colleagues and Trust Staff.
Modify and adapt communication methods to a range of situations using appropriate verbal or written communication skills effectively. Welcome and treat everyone (patients, relatives, colleagues and Trust Staff) in a friendly and courteous manner presenting a good image of yourself through your attitude, behaviour and appearance.
Use decision making skills prioritising your workload using standard operating procedures.
Monitor and produce work of the quality and quantity required ensuring expected Trust and department standards and deadlines are met.
Ensure the working environment is safe and of a professional appearance, taking appropriate action to report any problems, organise repairs/collection of waste and maintain efficient and effective use of resources.
Work effectively and efficiently recommending better ways of working, sharing ideas with others to improve service delivery and transformation.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close at midnight on 1st November 2026.
Interviews are due to be held on 20th November 2026.
All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.
Right to Work
As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.
Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a student visa. Therefore, please be advised that if you are a student visa holder, we will not be able to offer you a full-time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this position.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
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Applying for this NHS job
This advert is for Administrative Assistant with Cambridge University Hospitals NHS Foundation Trust in Cambridge, England. It is listed as a Band 3 Administrative assistant role. The advertised salary is £25,760 - £27,476 p.a. pro rata. The contract type is Permanent. The application deadline is 01 Nov 2026.
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