Administrative Assistant

Job overview

Are you a highly organised Administrator looking to join a supportive and compassionate team. The Purbeck Hub based in Wareham is looking for an Administrative Assistant to work alongside a team of multi-disciplinary professionals, providing admin support to the Community Teams, focusing mostly on patient dedicated administrative tasks as well as being a key part of helping the teams run smoothly on a day-to-day basis.

As Administrative Assistant you will need to be proficient in a range of software programmes such as Microsoft Office including Excel, Outlook, Power Point and Word, have experience of minute taking, transcribing minutes, advanced typing skills, excellent attention to detail and be able to cope under pressure.

The Administrative Assistant must be confident on the phone as they will be required to communicate with a range of different health care professionals, patients, their relatives, and carers which can sometimes lead to difficult conversations.

If you are looking for a change, a challenge and working with a wide variety of professionals, this could be the role for you. Flexibility, responsiveness, and IT/communications skills are essential for this post.

The Administrative Assistant role is a full-time post of 37.5 hours per week, we would support flexible working around the shift patterns, see below:

Monday to Friday

08:00 – 16:00

09:00 – 17:00

Further enquiries or for an informal visit please contact Kelly Barclay on 01929 507150

Main duties of the job

Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.

To ensure the provision of effective and efficient secretarial and administrative support including dealing with telephone enquiries, relatives, carers, GPs, and other agencies, maintaining good communications between staff members of the Trust, GP Practices and outside representatives demonstrating discretion and confidentiality.

To attend meetings as required and take and transcribe formal minutes at meetings. To have access to team diaries, plan and organise activities and events including meetings and multi-disciplinary meetings with internal and external organisations as requested.

Ensure letters, memorandums and reports are of high quality and are complete in terms of presentation and accuracy and adhere to Trust Policy and guidelines.

To ensure that patient appointments are made effectively and in a timely manner using the Electronic Patient Record.

To ensure the maintenance of accurate information on patient records systems, databases, and spreadsheets.

Be responsible for accepting referrals from a range of sources, screening for appropriateness, gathering information and registering on the patient record.

Detailed job description and main responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]