Administrative and Clerical Officer

Job overview

***Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post***

We are looking for an experienced administrator to join the Greenwich District Nursing Team. This is a busy and varied role; you will be based within the Blackheath & Charlton DN District Nursing Team, providing administration support to the clinicians. You should have excellent communication skills, verbal, listening and written, as you will be liaising with clients, carers, GP’s and other professionals with regard to administrative duties.

Excellent organisation skills and the ability to prioritise work are essential, as you will be setting up and maintaining office processes and procedures and managing conflicting deadlines. You must be able to respond to urgent referrals and messages and booking appointments.

Experience of Microsoft Office packages, including Excel, is desirable.

Experience of using RIO or other patient information systems would be an advantage, although full training will be given to the successful applicants.

For further information, please contact Lorna Williams on Landline: 0208 319 7206, Mobile: 07770318795 or email [email protected]

Main duties of the job

To provide an administrative and clerical service to the District Nursing team(s), Opening, sorting and distribution of post and any relevant correspondence.

Processing new referrals and information, recording appropriate data using the Oxleas RiO system to its full functionality for the service

Preparation of information for example, client files, letters, reports, in line with local policies and procedures

To collate, photocopy and distribute reports and other relevant information for example, G.P.s, internal/external agencies

Detailed job description and main responsibilities

Book appointments, processing new referrals, collate agenda items, take minutes at team meetings and distribute information to the team as requested

Collate data and statistics, providing punctual and accurate information.

Establish and maintain effective working relationships .

Act according to individual patient circumstance, giving due regard to cultural differences and diversity of clients, carers and service users in the local borough

Ensure consistent and robust reporting of patient related information on RiO as requested.

To support with the ordering of medical supplies as directed.

Maintain an efficient filing and discharge system to facilitate the efficient case management for the team.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.