Administration/Waiting List Manager- B5

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

We are recruiting for an Administration & Waiting List Manager to support the delivery of care within our Trauma & Orthopaedics service. This role involves overseeing patient scheduling across clinics and theatres, managing waiting times in line with Scottish Government standards, monitoring and managing waiting list performance and leading a team of administrative staff.

The post sits within a busy surgical specialty where clear communication and strong coordination skills are essential. You will work closely with clinical and managerial colleagues to ensure services run efficiently and patients are seen in a timely and well-organised manner.

Applicants should have experience in managing complex administrative systems, ideally in a healthcare setting, and a working knowledge of the NHS GGC access policy. The role calls for a confident and organised individual with leadership skills, a practical approach to problem-solving, and ease with digital systems.

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

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