Administration Team Lead

Job details

• Job reference: 247252
• Salary: Band 4 (£31,537 - £34,303)
• Job closing date: 11/06/2026
• Job Type: Administrative Services
• Location: HMP Shotts
• Employment type: Permanent
• Hours Per Week: 36
• Job posted date: 04/06/2026
• Employer (NHS Board): NHS Lanarkshire
• Department: Health Centre Admin Team

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

The post holder will be responsible and accountable for the development and provision of the administrative services in HMP Shotts. They will facilitate the delivery of effective patient care by implementing NHS systems and audit/monitor work of the administration team locally. The post holder will also act as personal assistant to the Health Care Manager and to support the work of the Prison Health Care Administration Manager for HMP Shotts.

The post holder will maintain effective support to all staff, management and clinicians within HMP Shotts. The role includes ensuring the production of a rotas, setting objectives and training via KSF and PDP for the effective delivery of administration support in HMP Shotts.

The working pattern for this role is Monday/Tuesday (8am - 4pm), Wednesday (8am - 3pm), Thursday (8am - 3.30pm) and Friday (8am - 4pm)

In this key role, you will:

• The post holder will report to the Assistant Operational Services Manager for HMP Shotts. The post holder will manage an administration team in HMP Shotts and be accountable for the development and provision of administrative services in HMP Shotts. They will facilitate the delivery of effective patient care by implementing NHS systems and audit/monitor work of the administration team locally.
• The post holder will maintain effective leadership and support to all administration staff. They will also support health care managers and clinicians within HMP Shotts. The role includes ensuring the production of a rotas, setting objectives and training via Turas PDP for the effective delivery of administration support in HMP Shotts.
• Ensure the provision of an effective and efficient administration service and ensuring adherence to Once for Scotland policies and procedures and local protocols. This includes regularly reviewing and updating data as appropriate and identifying any remedial action through non-compliance.
• Take the lead to resolve day-to-day issues relating to the operational administrative management in a very busy setting. To liaise with Estates Department, Hotel Services, Health & Safety and outside contractors as required to ensure the smooth running of operations and to set out contingency plans for all aspects of operations.

What You'll Bring:

• HNC in Business Administration and/Information Technology, or equivalent, or equivalent relevant experience demonstrating an ability to operate at that level.
• Experience in the management/supervision of staff within a large multi-function service.
• Knowledge of General Practice Administration.
• An understanding of financial systems and proven experience in budget monitoring/management and data collection.

What we Offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

For informal discussion, please contact

If you have any questions about the recruitment process or require support with your application, contact RA’S name, Recruitment Administrator on

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

The post holder will be responsible and accountable for the development and provision of the administrative services in HMP Shotts. They will facilitate the delivery of effective patient care by implementing NHS systems and audit/monitor work of the administration team locally. The post holder will also act as personal assistant to the Health Care Manager and to support the work of the Prison Health Care Administration Manager for HMP Shotts.

The post holder will maintain effective support to all staff, management and clinicians within HMP Shotts. The role includes ensuring the production of a rotas, setting objectives and training via KSF and PDP for the effective delivery of administration support in HMP Shotts.

The working pattern for this role is Monday/Tuesday (8am - 4pm), Wednesday (8am - 3pm), Thursday (8am - 3.30pm) and Friday (8am - 4pm)

In this key role, you will:

• The post holder will report to the Assistant Operational Services Manager for HMP Shotts. The post holder will manage an administration team in HMP Shotts and be accountable for the development and provision of administrative services in HMP Shotts. They will facilitate the delivery of effective patient care by implementing NHS systems and audit/monitor work of the administration team locally.
• The post holder will maintain effective leadership and support to all administration staff. They will also support health care managers and clinicians within HMP Shotts. The role includes ensuring the production of a rotas, setting objectives and training via Turas PDP for the effective delivery of administration support in HMP Shotts.
• Ensure the provision of an effective and efficient administration service and ensuring adherence to Once for Scotland policies and procedures and local protocols. This includes regularly reviewing and updating data as appropriate and identifying any remedial action through non-compliance.
• Take the lead to resolve day-to-day issues relating to the operational administrative management in a very busy setting. To liaise with Estates Department, Hotel Services, Health & Safety and outside contractors as required to ensure the smooth running of operations and to set out contingency plans for all aspects of operations.

What You'll Bring:

• HNC in Business Administration and/Information Technology, or equivalent, or equivalent relevant experience demonstrating an ability to operate at that level.
• Experience in the management/supervision of staff within a large multi-function service.
• Knowledge of General Practice Administration.
• An understanding of financial systems and proven experience in budget monitoring/management and data collection.

What we Offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

For informal discussion, please contact

If you have any questions about the recruitment process or require support with your application, contact RA’S name, Recruitment Administrator on

Interested?

Full details about the role are provided in the attached Job Description and Person Specification.

Please review our Application Guidance which explain key information including closing dates, amendments, right‑to‑work requirements, sponsorship eligibility and important points to be aware of before submitting your application

You can also learn more about working with NHS Lanarkshire by viewing our Information Pack

Unless otherwise stated, the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.

This advert may close early if we receive a high number of applications, so we encourage you to apply early.