Administration Secretary

Job summary

An exciting opportunity has arisen within Hampshire and Isle of Wight Healthcare NHS Foundation Trust to appoint an efficient and motivated Administrator within (Adult) Community Mental Health Team.

Your main responsibility will be to provide quality administrative services to the West (Adult) Community Mental Health Team including answering the phone to vulnerable Service Users, working efficiently with current systems and processes and ensuring security and accessibility of relevant information and documentation and to help underpin the smooth running of the office.

With a positive approach to customer care you will need to be able to demonstrate excellent organisational, IT, administration and secretarial skills. Together with strong communication skills you will also have excellent attention to detail and a good working knowledge of Microsoft Office. You will be approachable and welcoming to clients in all settings. You will work under the direction of the Business Administration Manager, but will be capable of using your own initiative. You will be required to adopt a flexible approach and must enjoy working as part of a skill mixed team.

Only open to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service, Isle of Wight NHS FT or Hampshire Hospitals FT.

Main duties of the job

To provide a comprehensive administration service to the clinical team and/or service. The post holder will be responsible for the organisation of their own workload and delegated decisions/actions, as deemed appropriate by the Business Support Manager/Administration Manager.

Job responsibilities

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence