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Job requirements
Essential
10 listedRequirements the employer expects applicants to meet.
- Experience
Experience of working within an office environment
- Experience
Experience of working in a public facing role.
- Further Training
Knowledge of / experience of using information and/or customer service systems.
- Further Training
Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
- Skills and Knowledge
Understanding of data protection issues and the ability to maintain confidentiality
- Skills and Knowledge
Excellent communication skills, with ability to deal with staff at all levels.
- Skills and Knowledge
Displays use of initiative with effective organisational skill
- Skills and Knowledge
Ability to prioritise and work to strict/conflicting deadlines
- Skills and Knowledge
On-going commitment to personal development
- Education and Qualifications
GCSE at Grade 4/C in English and Maths (or equivalent qualifications) or equivalent experience
Desirable
4 listedAdditional qualities the employer would prefer.
- Experience
Relevant experience within the NHS
- Further Training
Previous experience Infoflex / 59R Software
- Further Training
Previous experience of PAS / Infoflex / SystmOne/IMPAX/Connect (area specific software)
- Education and Qualifications
NVQ Level II in Business Administration / Customer Service / IT or equivalent qualification/experience
Job overview
Applications are invited from motivated individuals who will be able to provide a flexible, efficient and effective administration service to the busy, varied and interesting Diagnostic Cardiology Unit at our NGH and RHH sites, our departmental contact centre based at RHH and Community locations.
Working Hours and Pattern: 37.5 hours per week, 4 longer days 8.00am- 6.00pm across all sites.
Main duties of the job
Our Administration Team work on a rota basis providing a high quality service to all our patients. This ranges from accurately processing the initial referral through the various IT systems, to arranging the appointment, to helping any patient that contacts DCU via our busy contact centre, to greeting the patients in a warm, friendly yet professional manner at any of our reception desks.
We support all the clinical services with their administration needs and are looking for individuals that are extremely adaptable and flexible as working locations and duties can vary considerably from day to day. The ability to be comfortable in both patient facing and back office environments is essential.
We are seeking strong and confident IT skills as we use several different systems in order to fulfil all the requirements of this post.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria and person specification.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Administration Officer with Sheffield Teaching Hospitals NHS Foundation Trust in Sheffield, England. It is listed as a Band 2 Administrator role. The advertised salary is £25,272 pa/pro rata for part time staff. The contract type is Permanent. The application deadline is 07 Oct 2026.
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