Job requirements
Essential
31 listedRequirements the employer expects applicants to meet.
- Skills
Ability to work autonomously using own initiative
- Skills
A high degree of accuracy
- Skills
Excellent Audio /copy typing skills
- Skills
Fast accurate typing skills – 60wpm
- Skills
Experience of diary management
- Skills
Experience of organising/taking minutes
- Skills
Ability to introduce and maintain efficient office systems.
- Skills
Excellent organisational skills and ability to prioritise effectively
- Skills
Excellent communication skills (written and verbal).
- Skills
Ability to work within a Multidisciplinary Team.
- Skills
Ability to work flexibly and to tight deadlines.
- Skills
Effective time management techniques
- Knowledge
Proficient in Microsoft Software (Word, Excel, PowerPoint)
- Knowledge
Knowledge of mental health services
- Knowledge
Basic knowledge of the Data Protection Act and GDPR.
- Experience
A background of secretarial experience
- Experience
Audio typing experience
- Experience
Experience of Microsoft Office packages
- Experience
Accurate data entry
- Experience
Experience of organising meetings and taking minutes
- Experience
Diary Management
- Qualifications
Minimum of 5 GCSE or equivalent
- Qualifications
Typing qualification to intermediate level
- Other Requirements
Able to exercise discretion and maintain confidentiality at all times.
- Other Requirements
Able to deal with staff and clients in a courteous, professional and helpful manner.
- Other Requirements
Ability to work under pressure.
- Other Requirements
Flexible.
- Other Requirements
Enthusiastic and willing to learn.
- Other Requirements
Proactive.
- Other Requirements
Professional presentation.
- Other Requirements
Ability to work within professional boundaries
Desirable
13 listedAdditional qualities the employer would prefer.
- Skills
Able to demonstrate problem solving skills.
- Knowledge
Understanding of mental health issues.
- Knowledge
Understanding of medical terminology
- Knowledge
Databases (Microsoft Access or equivalent).
- Knowledge
Trained in the use of RiO or similar electronic patient record system.
- Experience
Previous experience within an NHS setting at PA to Senior Manager level.
- Experience
Experience of working with a range of IT systems (e.g. Intranet, e-mail, databases)
- Qualifications
Shorthand / speed writing
- Qualifications
NVQ Level 2-3
- Qualifications
Diploma in administration or business
- Other Requirements
Ability to learn new skills
- Other Requirements
Team Player
- Other Requirements
Methodical approach to tasks
Job overview
Broadmoor Hospital
Crowthorne
Berkshire
Administration Officer – Social Work Administrator
Band 4
30 hours per week.
To provide an efficient and timely administration support service to the Head of Forensic Social Work, Social Work Management Team and the Social Workers at Broadmoor Hospital, in line with National and Local Frameworks and Service Level Agreements.
Main duties of the job
- To provide administrative and secretariat support to the Social Work Team Manager and Head of Forensic Social Work as required.
- To ensure paperwork for Mental Health Tribunals, Pre-admission assessments and new patient admissions are filed and uploaded as per requirements; liaising with internal and external departments/agencies regarding any legal requirements.
- Ensure department databases are kept up to date, ensuring accuracy at all times including Third Party Confidential information and the Risk to Children risk assessments.
- To draft / send responses to applications and correspondence (following approval) regarding carers and volunteer matters.
- To provide a comprehensive administrative and secretarial support to the Social Work Manager and his/her team which includes ensuring that reports, minutes, policies and confidential information, audio typing, general documents and correspondence are typed and sent to the appropriate agency within the agreed timescale.
- To maintain induction manuals and ‘how to’ guides in relation to administrative tasks.
- To support the social work managers in the administration of Child Visiting Procedures including: - preparation, dissemination and administration of Child Visit documentation in line with National Directions and Trust.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Administration Officer with West London NHS Trust in Southall, England. It is listed as a Band 4 Administrative officer role. The advertised salary is £33,262 - £36,027 Per Annum Pro Rata Inclusive of Allowances. The contract type is Permanent. The application deadline is 22 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (08 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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