Job requirements
Essential
5 listedRequirements the employer expects applicants to meet.
- Knowledge or EPR
Years Experience
- Adminstration skills
Years Experience
- Communication Skills
Years Experience
- Working within NHS setting
Years Experience
- Experience working with MDT
Years Experience
Desirable
5 listedAdditional qualities the employer would prefer.
- Knowledge or EPR
Proven knowledge
- Adminstration skills
Knowledge
- Communication Skills
Years Experience
- Working within NHS setting
Work History
- Experience working with MDT
Years Experience
Job overview
Administration Officer
Care Coordination Centre 37.5 Hours per Week (Full Time) Permanent and Fixed-Term Opportunities Available
Essex Partnership University NHS Foundation Trust (EPUT) is delighted to offer two exciting opportunities to join our Care Coordination Centre (CCC) as an Administration Officer:
- 1 x Permanent Full-Time Post (37.5 hours per week)
- 1 x Fixed-Term Full-Time Post (37.5 hours per week) until 31 March 2027
This is an excellent opportunity to become part of a dynamic and fast-paced team that plays a vital role in supporting the delivery of safe, responsive, and high-quality care to patients across our community services.
About the Role
As an Administration Officer within the Care Coordination Centre, you will be at the heart of service delivery, helping to ensure that patients receive the right care, at the right time, and in the right place.
The Care Coordination Centre acts as a key point of contact for patients, carers, relatives, healthcare professionals, and partner organisations. You will provide an efficient and professional administrative service while supporting effective communication and coordination across community healthcare services.
Main duties of the job
The postholder will be responsible for:
- Acting as a central point of contact for calls and referrals into service
- Coordinating care and communicating effectively with clinicians, patients, carers, and partner agencies
- Maintaining accurate and timely records using Trust clinical systems
- Supporting multidisciplinary team working to ensure seamless patient journeys
- Escalating concerns appropriately and contributing to service flow and patient safety
- Providing excellent customer service in a fast‑paced and pressured environment
- Supporting service audits, data collection, and performance monitoring where required
Detailed job description and main responsibilities
Essential Criteria
- Excellent communication and interpersonal skills
- Ability to work effectively in a busy, time‑critical environment
- Strong organisational and prioritisation skills
- Confident use of IT systems and electronic patient records
- Ability to work independently and as part of a multidisciplinary team
- Understanding of confidentiality, data protection, and safeguarding principles
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Applying for this NHS job
This advert is for Administration Officer - CCC with Essex Partnership University NHS Foundation Trust in Rochford, England. It is listed as a Band 3 Administrative officer role. The advertised salary is £25,760 - £27,476 per annum + 5% High Cost Allowance. The contract type is Fixed term: 6 months (Two roles available 37.5 hours permanent / 37.5 hours FTC until 31.3.27). The application deadline is 23 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (09 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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