Administration Officer – CAMHS Single Point of Access - Band 3

Job overview

An exciting opportunity has arisen for an experienced administration officer in our fast paced and diverse Single Point of Access for Black Country CAMHS.

Main duties of the job

Act as a point of reference for incoming telephone queries, taking appropriate action personally or redirecting as necessary.

Produce, reports and letters in accordance with Division guidelines.

Carry out general administrative and clerical functions including photocopying, filing paper and electronically as required.

Process the client referral system and associated paperwork in accordance with departmental systems.

Maintain effective and efficient departmental systems and office procedures including adequate supplies of departmental forms/leaflets and stationery requirements.

Maintain effective diary management as required by management.

Process incoming/outgoing post, taking appropriate action as necessary.

Maintain an efficient filing and records system, encompassing medical secretarial services.

Collate statistical information and prepare returns appropriate to grade as required by management.

Arrange and attend formal and team meetings to take notes, produce minutes, draft agendas and ensure members receive agendas and relevant enclosures on time. Provide general support to the meetings and ensure all arrangements for facilities are made.

Detailed job description and main responsibilities

Please see the documents attached for a detailed Job Description and Person Specification for this role

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.