Administration Assistant

Job Advert

Administration Assistant

Location: Nottingham Woodthorpe Hospital, Nottingham

Hours: Full time, 37.5 weekly hours

The role:

We are looking for an experienced Administrator to join our Administration team at Nottingham Woodthorpe Hospital. You will work with delivering exceptional standards of administration support across the variety of departments within the Hospital.

This is an extremely busy role liaising with patients, Consultants and all hospital departments. We need an individual with a professional approach, excellent verbal communication skills, initiative, the ability to work within a team and adaptable.

What you will bring:

• Experience in a front facing or customer service role
• Maths/English to GCSE level or equivalent
• Proven organisational and communication skills at all levels, both written and oral.
• Proficient in the use of Microsoft Office including databases
• Ability to communicate effectively with colleagues and consultants on a day-to-day basis applying appropriate methods and interpersonal skills
• Positive, willing attitude
• Self-motivated and possess strong organisational, interpersonal and above all customer service skills.
• Previous use of an Electronic Patient Record system (desired not required)

Where you will be based:

As one of Nottinghamshire’s leading private and NHS Choose & Book hospital, the Woodthorpe Hospital is at the forefront of medical technology and patient care. If you are excited about pushing your ability to the next level, whilst at the same time becoming part of a friendly team renowned for excellence and exceptional patient satisfaction then the Woodthorpe Hospital is for you. The Woodthorpe Hospital presently has 3 theatres. The hospital offers a wide variety of specialities and prides itself on providing a high standard of care to both patients and staff. Conveniently located towards the north of Nottingham city centre. The hospital offers private and NHS services to the population of Nottingham and beyond and has an excellent reputation for high standards of care and customer service. Woodthorpe hospital serves the community of Nottingham and our dedicated team are very proud of its Care Quality Commission rating of ‘Good’ across all five domains of the Fundamental Standards of Care; Well Led, Caring, Safe, Effective and Responsive to people’s needs. Although ‘Good’ is excellent our aim is to achieve the standard of ‘Outstanding’ during our next inspection.

Why join us?

At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we’re people caring for people:

Health, Wellbeing & Financial Security

• Private Medical Cover, with the option to add your partner and dependants
• Discounted Bupa Dental Insurance
• Life Assurance (Death in Service) x3 your base salary
• Private Pension, with Ramsay matching up to 5% after a qualifying period
• Employee Assistance Programme

Work–Life Balance

• 25 days annual leave + bank holidays, with the option to buy or sell additional days
• Flexible shift patterns, where possible
• Family friendly policies including enhanced parental leave
• Volunteer leave to support causes that matter to you

Career Development & Recognition

• Training and Development via the Ramsay Academy to support your career development
• Colleague recognition programme to celebrate our people

Lifestyle & Everyday Perks

• Access to our benefits platform, offering a wide range of discounts
• Cycle2Work scheme
• Subsidised staff restaurant, where possible
• Free parking on site, where possible

About us:

Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.

We are committed to equality of opportunity for all. This role is subject to an Enhanced DBS check.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.