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Job requirements
Essential
11 listedRequirements the employer expects applicants to meet.
- Experience
Ability to uphold confidentiality at all times.
- Experience
Experience of carrying out administrative tasks, e.g., data input, receiving and making telephone calls.
- Skills and Knowledge
Working knowledge of Microsoft applications including Outlook, Word, Excel and Power Point.
- Skills and Knowledge
Able to input data accurately and efficiently.
- Skills and Knowledge
Undertake repetitive tasks whilst maintaining attention to detail.
- Skills and Knowledge
Good communication and interpersonal skills, both verbal and written, face-to-face and non-facing customers.
- Skills and Knowledge
Demonstrates good customer care skills at all times.
- Skills and Knowledge
Good working knowledge of office procedures.
- Skills and Knowledge
Good organisational and planning skills using own initiative.
- Education and Qualifications
Intermediate (Level 2) Typing/Word processing qualification and/or relevant demonstrable experience e.g. 12 months experience.
- Education and Qualifications
Good general level of education up to Level 1 standard in English Language and Maths.
Desirable
9 listedAdditional qualities the employer would prefer.
- Experience
Experience of working in an NHS/health care setting.
- Experience
Experience of processing NHS/health care documentation.
- Experience
Experience using stock ordering and/or petty cash systems.
- Experience
Experience of working with paper-based and electronic filing systems.
- Skills and Knowledge
Knowledge of working in an NHS environment.
- Skills and Knowledge
Ability to maintain and update patient information database(s).
- Education and Qualifications
NVQ 2 in Customer Service
- Education and Qualifications
NVQ Level 2 in Business Administration.
- Education and Qualifications
Working towards Level 2 standard in Maths and English.
Job overview
30 hours per week, Monday to Friday. Working pattern will be agreed with the successful candidate to meet the needs of the service.
An exciting opportunity has arisen to join our administration team within the Older Adults Community Treatment Team based at Ashmore House in Ashington. The main duties include supporting clinical and medical colleagues on a daily basis administratively and more importantly assisting service users, families and carers with requests within the remit of the role.
This is a rewarding role within a supportive team environment and opportunities for personal development throughout your career in the Trust will be explored during your appraisal if requested and supported.
Main duties of the job
The post holder will be working alongside others within the administration team and with clinical colleagues, providing confidential and efficient administrative support with allocated duties. A good knowledge of Microsoft packages and typing qualifications are essential for this role. Duties include:
- Taking telephone calls and receiving visitors to the service
- Typing reports and letters
- Working out of a shared inbox
- Taking notes to meetings on occasions
- Updating patient information systems (training will be given)
- Maintaining diaries
- Arranging meetings if requested
- Ordering supplies (training will be given)
- Reception duties
- Supporting the clinical team and admin colleagues under the direction of the Admin Team Lead
- Other duties as required.
Detailed job description and main responsibilities
Please find attached job description for full details.
Advertising date : 9th October 2026
Closing date : 23rd October 2026
We welcome your application.
Please note - this vacancy may close early once a suitable number of applications are received.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Administration Assistant with Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust in Newcastle upon Tyne, England. It is listed as a Band 2 Administrative assistant role. The advertised salary is £25272.00. The contract type is Permanent: Travel may at times be required to other Trust sites. The application deadline is 23 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (09 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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