Administration Assistant

Job overview

We are looking for an enthusiastic and reliable Administration Assistant to join our team.

This is a full time post.

The role offers a permanent opportunity for someone who is organised, flexible and able to work as part of a busy team.

The Minor Injury Unit is open 7 days a week, from 9am to 9pm, and you will be joining a welcoming team providing a range of reception and administrative services to support the smooth and efficient running of the department.

As an Administrative Assistant / Receptionist, you will play an important role in supporting patient and visitor flow within the Minor Injury Unit. Your duties will include welcoming and registering patients onto the computer system, providing information and directing patients to the appropriate department or service, and undertaking a variety of administrative tasks.

If you are looking to join a welcoming team within a busy Community Hospital, we would love to hear from you.

Applicants must read the attached guidance notes before submitting your application for full understanding of Trust requirements.

Main duties of the job

The role will involve a variety of administrative tasks as set out in the job description.

Working closely with both the clinical and nursing teams, duties will include meeting and greeting patients face to face and on the Telephone, booking patients into the Department on the relevant computer system,

The successful candidate will support the patient and visitor flow with daily admin duties within the Minor Injury Unit, which will include arriving patients on the computer system, directing patients to relevant Departments, you must demonstrate a professional and sensitive manner – maintaining confidentiality at all times. A good standard of education is required, previous experience of working in an admin / customer service setting and have excellent communication skills.

You will need to be able to work as part of a team and be efficient and organised with your own workload.

Detailed job description and main responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.