Administration Assistant / Secretarial Support

Job overview

An opportunity has arisen to recruit an Administration Assistant who will also provide Secretarial Support to our Head of Service.  This post is 20 hours a week on a fixed term contract to 1.11.2026. The role will be based at Thurrock Hospital with the expectation to cover or be based at our other sites as and when required.  The role is Monday to Friday and the hours are 10 am to 2 pm.

We are looking for someone with the ability and confidence to use their own initiative and prioritise tasks. The post holder must possess excellent communication skills and relevant administrative experience, must be flexible and have attention to detail. You will also need to be computer literate with experience of Microsoft Word, Excel and Outlook.  You will be given full training on the various systems that we use.

We are looking for someone with a positive and compassionate approach to supporting patient care. The role will also include telephone calls and face to face contact with our patients and due to the nature of the services we provide administrative support for, these can sometimes be distressing.

We will offer you support, supervision, training and the opportunity for personal development.

Main duties of the job

The role will involve providing support to our clinical colleagues with administrative tasks by providing front line support, face to face and over the telephone. This role will involve travelling to the various sites we manage to provide admin support to our services and receptions.

You will also provide limited secretarial support to the Head of Service.

You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS. Successful candidates will be expected to work in the organisation providing services in a professional, efficient, friendly and polite manner.

Detailed job description and main responsibilities

The attached job description is generic for our administration assistant roles with the addition of completing limited secretarial admin support for our Head of Service.

The attached person specification is a generic document for all of our administration assistant roles.

• To work as a member of the Directorate’s Administration Service ensuring that a high quality and efficient service is provided at all times, which may include giving support and providing cover in other areas as requested.