Administration Assistant - CAMHS Single Point of Access

Job overview

An exciting opportunity has arisen for an administration assistant to join our diverse and dedicated CAMHS Single Point of Access Team. The post holder will contribute to the provision of a comprehensive administrative and clerical service for specialist mental health services for children and adolescents in the Black Country.

Main duties of the job

• 1. Act as a point of reference for incoming telephone queries, taking appropriate action personally or redirecting as necessary.
• 2. Carry out general administrative and clerical functions including photocopying, filing paper and electronically as required.
• 3. Process the client referral system and associated paperwork in accordance with departmental systems.
• 4. Maintain effective and efficient departmental systems and office procedures including adequate supplies of departmental forms/leaflets and stationery requirements.
• 5. Process incoming/outgoing post, taking appropriate action as necessary.
• 6. Undertake the administrative tasks of ordering of supplies and services including the submission of works tickets and urgent requests for maintenance/estates, where appropriate under the direction of the Line Manager.
• 7. Relay messages as requested.
• 8. To use and maintain current systems relying on information technology and to assist with the implementation and development of new systems and information technology. This will include word processing skills and the use of other software where appropriate.
• 9. To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide a quality service.
• 10. This job description may be subject to change, according to service needs, in consultation with the post holder.

Detailed job description and main responsibilities

Please find the detailed job description and person specification for this role on the document attached to this vacancy.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.