Job requirements
Essential
8 listedRequirements the employer expects applicants to meet.
- EXPERIENCE
Experience of liaising with customers and clients by telephone
- QUALIFICATIONS & TRAINING
Possess relevant qualification i.e. NVQ Level 3, City and Guilds Certificate or RSAIII in discipline or be able to demonstrate proven practical knowledge through experience
- QUALIFICATIONS & TRAINING
Possess a recognised typing qualification i.e. RSA III or equivalent
- QUALIFICATIONS & TRAINING
Experience of working in a similar role or discipline
- SKILLS, KNOWLEDGE & ABILITIES
Ability to work on a diverse range of duties and tasks in a busy and challenging office environment
- SKILLS, KNOWLEDGE & ABILITIES
Computer literate and proficient in the use of computer packages
- SKILLS, KNOWLEDGE & ABILITIES
Knowledge of office procedures
- SKILLS, KNOWLEDGE & ABILITIES
Maintain accurate, accessible records both hard copies and computer based
Desirable
5 listedAdditional qualities the employer would prefer.
- EXPERIENCE
Experience of using in-house information systems
- EXPERIENCE
Experience of working in the NHS
- SKILLS, KNOWLEDGE & ABILITIES
Ability to present concise and relevant information
- SKILLS, KNOWLEDGE & ABILITIES
Ability to take fast and accurate notes and dictation
- SKILLS, KNOWLEDGE & ABILITIES
Touch typing skills
Job overview
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
The post holder’s main duties will be to provide administrative support to the Directorate of Estates and Facilities management team covering a wide range of services.
The post holder will be expected to work as part of the wider Support Services Team including Helpdesk, Admin and Reception, providing an integrated and flexible service. As such they will be required to undertake duties within other areas of the Administration Department when the needs of the service demand it.
Main duties of the job
- Provide an effective and efficient Helpdesk service with duties to include logging of incoming maintenance / minor new works requests on the asset management system, issue job numbers to callers and undertaking follow up action as required.
- Data inputting and monitoring of work streams (see workstream responsibilities spreadsheet for allocated duties), following local processes and procedures.
- Monitor own and generic mailboxes associated to your workstream and take appropriate action.
- Place order requisitions as per instructions received from Supervisor/Manager.
- Input invoice costs and information into the asset management system against the relevant work order.
- Responsible for carrying out necessary internal procedural checks to ensure accurate receipting and processing of invoices, presenting for authorisation and processing. Any differentials to be clarified with supplier/client/manager.
- Receipting of orders following delivery, scanning delivery note/service report and upload into the asset management and finance system.
- Monitor personal invoice workbench daily, ensuring the process is completed in a timely manner.
- Direct and guide other members of the Administration Team as assistance is required.
- Provide confidential and efficient word processing service.
Detailed job description and main responsibilities
To learn more about this varied and interesting role please see the full job description and person specification.
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Applying for this NHS job
This advert is for Admin Support with Midlands Partnership University NHS Foundation Trust in Stafford, England. It is listed as a Band 3 Administrator role. The advertised salary is £25,760 - £27,476 per annum. The contract type is Permanent. The application deadline is 20 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (06 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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